Canon IR3320i User's Guide download pdf (Page 354)

5-4

When Problems Occur

Troubleshooting

The recipient’s fax machine is slow to switch over to the receiving mode, and errors always occur.

Cause : Is a pause inserted in the telephone number?

Remedy : When sending to a machine that takes time to switch over for fax receiving, insert a

pause after the other party’s telephone number.

Problems Receiving Documents

The machine will not receive documents.

Cause1 : Does the machine have sufficient memory?

Remedy : Erase unwanted documents in the inboxes in order to increase the amount of

available memory. (See Chapter 4, “Using/Arranging Documents Stored in an Inbox,”

in the Mail Box Guide.)

Cause2 : Are the Network Settings set?

Remedy : You cannot receive documents without Network Settings. Consult your System

Manager.

Cause3 : Is the receive password set for receiving by fax in the Fax Settings in Communication

Settings in System Settings?

Remedy : If a receive password is set, documents can be received only from senders that use

the correct password. Consult your System Manager.

Memory Lock cannot take place.

Cause : Dose the machine have sufficient available memory?

Remedy1 : Erase unwanted documents in the inboxes in order to increase the amount of

available memory. (See Chapter 4, “Using/Arranging Documents Stored in an Inbox,”

in the Mail Box Guide.)

Remedy2 : Erase unwanted documents in the Memory RX Inbox. (See Chapter 4, “Using/

Arranging Documents Stored in an Inbox,” in the Mail Box Guide.)

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Canon IR3320i User's Guide Page 354