Canon PIXMA MX350 User's Guide Page 141
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- Table of contents
- TROUBLESHOOTING
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Troubleshooting
Phaser 4600/4620
System Administrator Guide
135
Connectivity
Problem Action
The machine is not available
on the network.
Test Network Connectivity
1. Print a Configuration Report at the machine to ensure that
the network address information is correctly configured.
2. Ensure that the Online button is enabled within the Tools
area at the User Interface screen.
3. Connect to the machine’s IP address
4. Ensure that the machine is configured with an Ethernet
speed that matches your hub or switch.
5. Ensure that the machine's Ethernet cable is correctly
patched in at the hub/switch.
6. Ensure that the machine's Ethernet cable is functioning.
7. Ensure that other computers on your network can
communicate.
The machine has an incorrect
TCP/IP Address.
Test TCP/IP Connectivity
1. Ping the address of the machine from a command prompt
window.
2. If you receive a reply, the machine may be configured with a
duplicate IP Address. Unplug the Ethernet cable from the
machine and ping the IP Address again. If you still receive a
reply, re-connect the Ethernet cable.
3. If you do not receive a reply when you ping the machine's IP
Address, check the network cables at the machine and the
computer that you are using to ping the machine.
4. Configure the Xerox machine with an Ethernet speed that
matches the speed set on your hub or switch.
5. Ensure that the Ethernet cable is correctly patched in at the
hub/switch.
6. Try a different Ethernet cable at the machine.
7. Check that other machines/computers can communicate
over the network.
- Phaser 4600/4620 1
- System Administrator Guide 1
- Contents 3
- 4 Printer Drivers 4
- 5 Network Accounting 4
- 6Security 4
- 7 SMart eSolutions 5
- 9 Software Upgrade 6
- 10 Troubleshooting 6
- AAppendix 6
- Introduction 7
- Who should use this Guide? 8
- Control Panel Overview 10
- Machine Connection 11
- Connection Ports 12
- Rear View 13
- Interface Ports 13
- Initial Connection 14
- Administrator Access 14
- Configure Ethernet Settings 14
- Network Installation 19
- Network PING Test 20
- Configure Dynamic Addressing 22
- Tes t A ccess 25
- SNMP Configuration 30
- AppleTalk 31
- NDPS/NEPS 32
- HP-UX Client (Version 10.x) 34
- Solaris 2.x 36
- Linux CUPS 38
- Dynamic Addressing 39
- Linux LPR via PrintTool 40
- Linux LPRng 41
- Clone a Machine 42
- Cloning Using TFTP 43
- Wireless Networking 44
- Enabling WSD 46
- Printer Drivers 47
- Windows Printing 48
- Install Printer Driver 49
- AppleTalk Printing 54
- Configure your Printer Driver 57
- Bi-Directional Communication 60
- Apple Mac 62
- AppleTalk Printing (OS9) 63
- Printer Driver Options 66
- Activate the machine 70
- Win 2000 71
- Win XP, Vista or later 71
- Mac OS X 71
- Test Network Accounting 73
- Security @ Xerox 76
- Xerox Secure Access 77
- Configure Xerox Secure Access 78
- Use Secure Access 79
- Configure Access Rights 81
- 802.1X Authentication 82
- Image Overwrite Security 84
- Immediate Image Overwrite 85
- Enable the IIO 86
- IP Filtering 87
- 15. Click on OK 88
- Enable IP Sec 89
- Audit Log 90
- Enable Secure HTTP (SSL) 96
- Security 100
- Phaser 4600/4620 100
- SMart eSolutions 101
- Overview 102
- Information Checklist 103
- Proxy Server 105
- Meter Assistant™ 106
- Supplies Assistant™ 108
- Maintenance Assistant 109
- CentreWare Internet 111
- Services 111
- Access CWIS 113
- Rebooting the machine 114
- CentreWare Internet Services 115
- Consumables 116
- Active Jobs 117
- Personal and Secure Jobs 117
- Saved Jobs 118
- Completed Jobs 118
- Properties 120
- Alert Notification 121
- General Device Alerts 122
- Date and Time 123
- Power Management 124
- Billing and Counters 124
- Usage Counters 125
- Enabling/Disabling USB ports 125
- Printing Services 125
- General Print settings 126
- Print Services Reports 127
- Secure Print settings 127
- PPDS Menu 127
- Maintenance 128
- Software Upgrade 131
- Procedure 134
- Troubleshooting 137
- Problem Solving Procedure 138
- Network Accounting 139
- Printing 140
- Connectivity 141
- Appendix 145
- Numerics 147
- GUI method,30 148
- GUI method,32 150
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