Canon BJC-800 Technical Information download pdf (Page 140)

130 Troubleshooting Chapter 8

Problem Cause Solution

Transparency film or back Film may not be loaded Make sure you load no

print film does not feed correctly. more than 10 sheets of

correctly transparency film or back

print film in the sheet feeder.

Make sure you put a single

sheet of plain paper at the

back of the stack.

Try to load transparency

films or back print films

sheet by sheet. These films

may not advance correctly in

low or high temperature.

Paper does not eject Your software application Press the ON LINE button

after printing may not be telling the printer to set the printer off-line.

to eject the paper after

printing.

Press and hold the FF button

for one second to eject the

paper.

To resume printing, press the

ON LINE button.

Repeated paper jams The paper you are using Fan the paper before stacking

occur may be causing the jams. it in the sheet feeder. This

keeps the sheets of paper

from sticking together.

Check that the paper you are

using and your printing

environment are within the

specifications of the printer.

See Appendix A,

Specifications, for details.

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Canon BJC-800 Technical Information Page 140