Canon i-SENSYS LBP312x User Manual Page 344
- Page / 834
- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
Rated. / 5. Based on customer reviews
433
The received e-mail is in HTML
format.
This machine does not support HTML e-mails. (An HTML e-
mail message is printed as a plain text.)
434
No message is in the e-mail. The received e-mail contains no message.
435
Forwarded fax document is
illegal.
The attached le is not in TIFF format or exceeds the
printable size.
436
Forwarded fax document has no
attached le.
No document is printed due to no attached le.
440
Printing was canceled for some
reason.
Resend the e-mail.
441
An error has occurred during
processing.
Resend the e-mail.
499
An error has occurred in the
machine.
Take appropriate action according to the message on the
display of the machine. When an Error Message
Appears(P. 468)
● If two or more errors occur, only the error code of a lower number is displayed.
● You can also check error codes by using the E-Mail RX History List.
E-Mail RX Log List(P. 527)
[Display] (print history only)
When you select the print type from the drop-down list and click [Display], the history of the selected print
type is displayed in list form.
● If any optional SD card is not installed on the machine, the history is erased when a shutdown or hard reset
is performed.
Checking Error Information
When an error occurs, this page will be displayed by clicking the message displayed under [Error Information] on
Portal Page (main page). Portal Page (Main Page)(P. 329)
Log on to the Remote UI ( Starting Remote UI(P. 326) ) [Status Monitor/Cancel] [Error
Information]
Using Remote UI
338
- User's Guide 1
- Contents 2
- Installation 9
- Other precautions 10
- Power Supply 11
- Handling 12
- Laser beam 13
- When transporting the machine 13
- Important Safety Instructions 14
- Maintenance and Inspections 15
- Consumables 16
- Storing the toner cartridge 17
- Basic Operations 19
- ◼ Saving Energy 21
- Parts and Their Functions 22
- Front Side 23
- Front cover 24
- Paper drawer 24
- Right cover 24
- Back Side 25
- LNK indicator 26
- LAN port 26
- Interior 27
- Multi-Purpose Tray 28
- Paper Drawer 29
- Operation Panel 30
- Utility key/[ ] key 32
- Job key/[ ] key 32
- Settings key/[ ] key 32
- Reset key/[ ] key 32
- [OK] key 32
- Status indication 33
- Paper size indication 33
- When an Error Occurs 34
- Using the Operation Panel 35
- Entering Text 38
- Deleting Text 39
- Moving the Cursor 39
- Entering a Space 39
- Turning ON/OFF the Power 40
- Loading Paper 44
- Paper handling and storage 45
- Loading Standard Size Paper 46
- Loading a Custom Size Paper 48
- Paper(P. 558) 51
- Paper Orientation 52
- Open the cover 52
- Loading Envelopes 55
- Envelope NAGAGATA 3 56
- Loading Postcards 57
- 4 on 1 Postcard 58
- Loading Preprinted Paper 59
- 167A-012 63
- Saving Energy 68
- Entering Sleep Mode 69
- <Wake Up Timer> 70
- <Wake Up Time> 70
- <Sleep Timer> 70
- <Sleep Time> 70
- Exiting Sleep Mode 71
- Setting Auto Shutdown Time 72
- About the Printer Driver Help 77
- Basic Printing Operations 79
- Clickable UI 80
- Canceling Prints 84
- Various Print Settings 86
- Enlarging or Reducing 88
- Collating Printouts by Page 92
- [Page Layout] 94
- Printing Posters 96
- Enlarging or Reducing(P. 82) 97
- Printing Booklet 98
- Printing Borders 100
- [Print Date] 101
- [Print User Name] 101
- [Print Page Number] 101
- Printing Borders(P. 94) 102
- Printing Watermarks(P. 97) 102
- Printing a Document 102
- Printing Watermarks 103
- [Paper Selection] 105
- Selecting Document Type 107
- Saving Toner 109
- [Advanced Settings] 110
- Click [Print] or [OK] 111
- ● Printing starts 114
- Settings 116
- Selecting a Prole 117
- Changing Default Settings 118
- Using Useful Print Functions 120
- Available File Formats 122
- Available USB Memory Devices 122
- <No. of Copies> 124
- <All> 125
- <Specify Pages> 125
- <600 dpi> 125
- <1200 dpi> 125
- <Long Edge> 126
- <Short Edge> 126
- Image data type 127
- <Resolution> 127
- <Gradation> 127
- <High Resolution> 127
- <Off> 128
- <Auto> 128
- <Collate> 129
- <Vertical> 129
- <Horizontal> 129
- <Center> 130
- <Top Left> 130
- Setting items 131
- <Name (Ascending)> 131
- <Name (Descending)> 131
- <Date/Time (Ascend.)> 132
- <Date/Time (Descend.)> 132
- If you selected [Yes] 134
- Press ( ) 135
- Installing an SD Card(P. 569) 137
- Change the storage period 143
- Manually Deleting Documents 144
- Click [Box] 146
- [Settings] 146
- Set a name and PIN 147
- Click [OK] 147
- Click [Direct Print] 148
- Click [Browse] 149
- Click [Start Printing] 150
- Using Remote UI(P. 325) 151
- [Specify Print Range] 152
- [Quality Settings] 153
- [Color Settings] 154
- [Print Settings] 154
- [Zoom] 156
- [Enlarge Print Area] 156
- [Print 2-Sided] 156
- [Binding Location] 156
- [Show Warnings] 156
- [N on 1] 157
- [Page Order] 157
- [Finishing] 157
- [Comment Print] 157
- [Store in Box] 157
- Outline of E-Mail Print 159
- From a Computer 160
- Click [Edit] 161
- From the Operation Panel 163
- Manually Receiving E-Mails 164
- Mobile Device 166
- Connecting to a Mobile Device 168
- Applications 169
- Viewing Mopria™ Settings 170
- Using AirPrint 171
- Trademarks 174
- Printing with AirPrint 175
- Printing from Mac 176
- If AirPrint Cannot Be Used 177
- Using Google Cloud Print 178
- Managing the Machine Remotely 182
- Conguring for Printing 184
- Connecting to a Network 185
- Connecting to a Wired LAN 187
- Setting IP Addresses 189
- Setting IPv4 Address 190
- ◼ To Determine the IP Address 192
- Checking the Router Settings 193
- Setting IPv6 Addresses 194
- Perform a hard reset 196
- Congure printing protocols 199
- Conguring LPD settings 199
- Conguring RAW settings 200
- Conguring IPP/IPPS settings 201
- Conguring WSD settings 202
- Using the operation panel 204
- Enabling IPP/IPPS 205
- Click [Have Disk] 206
- Start the Web browser 207
- Login Page is displayed 208
- Setting Up Print Server 211
- Print Server(P. 598) 213
- Environment 215
- Conguring Ethernet Settings 216
- Conguring DNS 219
- Conguring IPv4 DNS 220
- Conguring IPv6 DNS 221
- Setting IPv4 Address(P. 184) 224
- Network Status Print(P. 525) 224
- Conguring WINS 225
- Conguring SNTP 228
- Specify SNMPv1 settings 232
- Specify SNMPv3 settings 233
- [Read/Write] 234
- Disabling SNMPv1 236
- Specify SLP settings 237
- Entering Sleep Mode(P. 63) 240
- Conguring SMB 241
- Connecting to the SMB Network 244
- Installing the Printer Driver 245
- Security 246
- 167A-03X 248
- Setting PIN to Each Function 250
- Setting Access Privileges 251
- Enter a new password 253
- Registering a Department ID 256
- Logging on to the machine 260
- Setting a Remote UI PIN 262
- 167A-044 263
- For TX Filter 265
- For RX Filter 266
- 167A-046 270
- Setting a Proxy 273
- Restricting USB Functions 276
- Hiding the Print Job History 276
- [Keys to Lock] 285
- Settings(P. 364) ) 285
- Disabling HTTP Communication 287
- Disabling Remote UI 288
- Disabling the LAN Port 289
- TLS Encrypted Communication 292
- IPSec Communication 292
- IEEE 802.1X Authentication 292
- Enable TLS for the Remote UI 294
- Conguring IPSec Settings 297
- Registering Security Policies 298
- Click [IPSec Policy List] 299
- Specify the IKE Settings 301
- Enabling IPSec Communication 305
- Setting TLS 310
- Setting TTLS/PEAP 310
- Certicates 314
- Generating Key Pairs 316
- Click [Generate Key] 317
- Starting Remote UI(P. 326) 319
- Click [Register Certicate] 323
- Click [Install] 326
- Registering a key pair 327
- Registering a CA certicate 327
- 167A-04Y 328
- Generating Key Pairs(P. 310) 329
- Using Remote UI 330
- Starting Remote UI 332
- Click [Log In] 333
- Remote UI Screens 335
- [Status Monitor/Cancel] Page 336
- [Settings/Registration] Page 337
- [Box] Page 338
- [Direct Print] Page 339
- Breadcrumb Trail 340
- Top Icon 340
- [Cancel] 341
- [Interrupt] 341
- [Priority Print] 341
- Checking History of Documents 342
- [Job Log] (E-Mail RX) 343
- Checking Error Information 344
- Checking Device Specications 345
- Checking Print Total Counter 346
- Remote UI Screens(P. 329) 347
- 167A-055 351
- Setting Menu List(P. 353) 352
- Saving Registered Data 354
- Click [Start Exporting] 355
- Loading Registered Data 356
- Setting Menu List 358
- Setup Menu 360
- Control Menu 361
- Deep Sleep Eco Prior 362
- Auto Sleep Time 362
- Sleep When Using USB 362
- Timer Settings 362
- Wake Up Timer 363
- Wake Up Time 363
- Auto Reset Time 363
- Sleep Timer 363
- Sleep Time 363
- Warning Step 364
- Auto Skip Error 364
- Language 365
- Show Warnings 365
- Date/Time Settings 366
- Time (24 hour) 367
- Daylight Savings 367
- DST Settings 367
- Start Date/Time 367
- End Date/Time 367
- Main Pwr Quick Start 368
- SD Card 368
- Interrupt Print 369
- Sec. Print Del. Time 369
- Secure Job Log 369
- USB-Connected PC OS 369
- PDL Selection (PnP) 370
- Mng. Settings 370
- Adjust Screen 371
- Animated Instruction 372
- Show Toner Gauge 372
- Set. Comp. Notify 372
- Scrolling Speed 373
- Paper Source 374
- TCP/IP Settings 375
- Protocol 376
- IP Address Settings 376
- DHCP Option 377
- IPv6 Settings 378
- WINS Resolution 379
- FTP Print 379
- RX Timeout 381
- IPP Print 381
- WSD Print 381
- WSD Browsing 382
- Multicast Discovery 382
- Proxy Settings 382
- Server Address 383
- Port Number 383
- Same Domain 383
- Proxy Authentication 384
- User Name 384
- Password 384
- Discovery Response 385
- Sleep Notif. Set 385
- Sleep Mode Notif 385
- Routers to Traverse 386
- Notif. Interval 386
- Google Cloud Print 387
- SNMP Settings 388
- Spooler 389
- Receive in Parallel 390
- Wait Time at Startup 390
- Remote UI Settings 390
- Ethernet Driver 391
- Sleep Mode Priority 391
- IEEE802.1X 392
- Address Filter 392
- MAC Address 393
- E-Mail Print Set 393
- Monitoring Service 394
- Init. Network Set 394
- Number of Copies 395
- Offset Y/Offset X 395
- Binding Location 396
- Margin values 397
- Alternative Method 398
- Print Quality 399
- Image Renement 400
- Toner Save 400
- Density (Fine Adj) 400
- Halftones 400
- <Color Tone> 401
- Reduce Quality 402
- Adj. Prt. Line Width 402
- Interface 403
- <Meap Priority> 404
- <USB Over NW Priority> 404
- Connection Recog 405
- Extended RX Buffer 405
- User Maintenance 406
- Recovery Printing 407
- Check Paper Size 407
- Substitute Size 407
- Short Edge Fd. Prty 408
- Sp. Transfer Mode 408
- Special Print Mode A 408
- Adj. Scndry Transfer 409
- Wrinkle Correction 409
- Afterimage Corr 410
- Sp. Transfer Mode 2 410
- Special Deliv. Mode 410
- Improve Toner Fixing 411
- SD Card Maintenance 411
- Special Print Mode 411
- Reduce Ppr. Sticking 412
- Rough Paper Adj 412
- Incr Pcard Fix. Qlty 412
- Special Print Adj. C 413
- Barcode Adj. Mode 413
- Update Firmware 414
- Paper Feed Method 414
- Show Job List 415
- Import/Export Set 415
- Notify to Clean 416
- Clean. Notif. Timing 416
- Toner Check Timing 416
- Spec Tnr Chk Timing 417
- Print Mode 418
- Auto Select 419
- Mode Priority 419
- Paper Save 421
- Orientation 422
- Font Number 423
- Point Size 423
- Form Lines 423
- Character Code 424
- Custom Size 425
- Unit of Measurement 425
- X Dimension 425
- Y Dimension 426
- Append CR to LF 426
- Enlarge A4 Prt Width 426
- BarDIMM 427
- FreeScape 427
- Image Orientation 428
- Print Position 429
- TIFF Spooler 430
- Print E-Mail Text 431
- Limit E-Mail Print 431
- Enlarge Print Area 432
- Grayscale Conversion 433
- Compressed Img Mode 436
- Compressed Img Outpt 437
- Fit to Paper Size 438
- Comment Print 439
- <sRGB> 441
- <NTSC> 441
- <Uniform RGB> 441
- Job Timeout 442
- Print PS Errors 442
- MEAP Settings 445
- Check Counter 446
- Initialize Menu 447
- Utility Menu 448
- Font List 449
- Conguration Page 449
- Received E-Mail 449
- E-Mail RX Log List 449
- Paper Information 450
- Toner Cart. Model 450
- Remaining Toner 451
- Job Menu 452
- Job Print Log 453
- Stored Job Print Log 453
- Report Print Log 453
- E-Mail Print Log 453
- Reset Menu 454
- Form Feed 455
- Shut Down 455
- Select Feeder Menu 456
- Standard Paper Size 458
- MP Tray Priority 458
- MP Tray for Mix Ppr 459
- Auto Select Drawer 459
- Default Paper Type 460
- MP Tray Paper Type 460
- Manual 2-Sided (MP) 461
- 2-Sided Printing 462
- Troubleshooting 463
- Clearing Jams 466
- If paper jams repeatedly 467
- Gently pull out the paper 467
- Set the paper drawer 468
- Remove the toner cartridge 469
- Open the rear cover 471
- Close the rear cover 471
- Install the toner cartridge 471
- Close the Front cover 472
- When an Error Message Appears 474
- BT Clock error 476
- Cannot decode data 476
- Cannot decode PDF data 477
- Cannot feed paper 477
- Cannot read PDF data 478
- Cannot store 479
- Cannot verify 479
- Check paper size 479
- Data receiving error 480
- Not enough spool memory 486
- Not enough system memory 486
- Not enough work memory 486
- XPS document data error 489
- XPS font data error 489
- XPS image data error 489
- XPS page data error 489
- XPS print range error 490
- XPS rendering error 490
- XPS unsupported image error 490
- Common Problems 491
- Remote UI is not displayed 492
- Problem with the Print Server 493
- Machine Problem 493
- No SD card can be used 494
- Printing Problems 495
- Smudges Appear on Printouts 499
- Printouts Are Faded 501
- <Free Size> 502
- White Spots Appear 503
- Black Spots Appear 504
- Paper Creases or Curls 506
- Paper Curls 507
- Paper Is Fed Incorrectly 508
- ◼ When Contacting Canon 509
- Maintenance 510
- ◼ Initializing Settings 512
- Cleaning the Machine 513
- Exterior 514
- Fixing Unit 515
- Replacing Toner Cartridges 516
- Relocating the Machine 521
- ◼ Density Adjustment 523
- ◼ Print Position Adjustment 523
- Adjusting Print Density 524
- <High> 525
- <Medium> 525
- <Low> 525
- Adjusting Print Position 526
- Set the machine to oine 528
- Adjusting all print positions 529
- Printing Reports and Lists 531
- Consmbl. Status Prt 532
- IPSec Policy List 532
- Page Count List 533
- Counter Report 534
- Print MEAP Sys. Info 534
- Cartridge Log Print 535
- PCL Font List 535
- PS Mode List 536
- Stored Job List 537
- Viewing the Counter Value 540
- To print the check result 541
- Checking Consumables 543
- Initializing Settings 545
- Initializing Menu 546
- Appendix 548
- Third Party Software 550
- Feature Highlights 551
- Going Green and Saving Money 552
- Improving Eciency 554
- So Much More 557
- Specications 560
- Machine Specications 561
- (Main unit only) 562
- (at 20 °C) 562
- Software Specications 563
- ◼ Supported Paper Sizes 564
- Supported Paper Types 566
- Printable Area 567
- Optional Items 569
- PCL International Font Set-C1 570
- SD CARD-C1 570
- Installing the ROM 571
- Remove the ROM cover 572
- Install the ROM 572
- Installing an SD Card 575
- Install an SD Card 576
- Initializing the SD Card 577
- 167A-082 580
- Using User's Guide 581
- Top Page 582
- Topic Page 583
- Viewing User's Guide 586
- Screens Used in This Manual 587
- Managing MEAP Applications 588
- Using FTP Clients 589
- 167A-08C 590
- TCP/IP Menu (TCP/IP Settings) 596
- 167A-08H 602
- Basic Windows Operations 603
- Open Windows Explorer 604
- Checking the Bit Architecture 605
- ◼ Checking the Printer Port 606
- Windows Vista 608
- Windows 7/Server 2008 R2 608
- Windows 8/Server 2012 609
- Windows Server 2008 609
- Windows 8.1/Server 2012 R2 609
- Windows 10 609
- Font Samples 610
- Scalable Fonts (PCL) 611
- OCR Code Scalable Fonts (PCL) 614
- Bitmapped Fonts (PCL) 614
- IPv6 Ready Logo 615
- Regulation (EC) No 1275/2008 615
- ◼ WEEE and Battery Directives 616
- ◼ Disclaimers 616
- ◼ Trademarks 617
- ◼ Copyright 618
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- * SOFTWARE 687
- Enter keyword(s) here 688
- Available Functions 689
- Installing System Options 690
- Installing MEAP Applications 690
- Start the MEAP applications 691
- (Manual) 695
- [Register/Update Software] 696
- Click [Manual Installation] 696
- Updating the Firmware 703
- Click [Delivered Update] 704
- Click [Confirm New Firmware] 704
- Click [Apply Firmware] 707
- Click [Delete Firmware] 709
- The firmware is deleted 710
- Using This Guide 717
- Screen Layout of This Guide 719
- (1) Whole contents 722
- Site Map 722
- Search Method 723
- Viewing This Guide 724
- Disclaimer 725
- Copyright 726
- Launching and Closing SMS 731
- Setting Up HTTP Communication 733
- Launching SMS (Log in) 734
- "e-Manual" 736
- If you cannot log in 736
- Closing SMS (Logging Out) 739
- MEAP Application Settings 740
- Starting MEAP Applications 749
- Stopping MEAP Applications 749
- Adding License Files 755
- Disabling License Files 755
- Click [License Management] 757
- Click [Disable] 761
- Click [Yes] 761
- Click [Download] 764
- → The license file is saved 764
- Click [Delete] 767
- IMPORTANT 772
- System Settings 773
- The display order changes 775
- (2) Click [Update] 775
- Checking Login Services 776
- → The installation begins 784
- Checking Information 787
- Checking System Information 788
- Checking License Files 791
- Changing the SMS Password 792
- Downloading Log Data 796
- Deleting Log Data 796
- → The log file is saved 798
- → The log data is deleted 800
- List of Error Messages (MEAP) 801
- Management] Page 821
- Other Errors 823
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