Canon PIXMA MG3650 User Manual

MG3600 seriesOnline ManualRead Me FirstPrinter FunctionsOverviewPrintingCopyingScanningTroubleshootingEnglish

Lines Incomplete or Missing (Windows). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 520Images Incomplete or

If your model has monochrome LCD monitorOn the printer operation panel, select the Setup button, and then select Web service setup ->Connection s

If the problem is not resolved, use the printer driver from your computer to perform the print job and checkwhether the data can be printed normally o

Print Easily from a Smartphone or Tablet with Canon PRINT Inkjet/SELPHYUse Canon PRINT Inkjet/SELPHY to easily print photos saved on a smartphone or t

Printing with Windows RTWhen you use Windows RT 8.1 or a later version, printing is easy because you simply connect this printer tothe network.For inf

Checking Printer InformationYou can check the printer status and change the printer settings using the web browser on yoursmartphone, tablet, or compu

If you want to check the printer status and change the printer settings, proceed to the next step. If you donot, close the web browser.3.Select Log on

Device settingsThis function allows you to change the printer settings such as the quiet setting, the energy savingsettings, and the print settings.Ai

Handling Paper, Originals, FINE Cartridges, etc.Loading PaperLoading Plain Paper / Photo PaperLoading EnvelopesLoading OriginalsLoading Originals on t

Loading PaperLoading Plain Paper / Photo PaperLoading Envelopes115

Loading Plain Paper / Photo PaperYou can load plain paper or photo paper.Important• If you cut plain paper into small size such as 4" x 6" (

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3.Use the right paper guide (C) to slide both paper guides all the way out.4.Load the paper in the center of the front tray WITH THE PRINT SIDE FACING

Note•Do not overload paper by stacking until the top of the stack touches the paper guides.•Load small size paper, such as 4" x 6" (10 x 15

Important•Be sure to open the paper output tray when printing. If not open, the machine cannot start printing.Note•When printing, select the size and

Loading EnvelopesYou can load Envelope DL and Envelope Com 10.The address is automatically rotated and printed according to the envelope's direct

3.Use the right paper guide (C) to slide both paper guides all the way out.4.Load the envelopes in the center of the front tray WITH THE ADDRESS SIDE

Note•Do not overload envelopes by stacking until the top of the stack touches the paper guides.6.Open the output tray extension.7.Open the paper outpu

Loading OriginalsLoading Originals on the Platen GlassOriginals You Can LoadHow to Detach / Attach the Document Cover123

Loading Originals on the Platen Glass1. Open the document cover.2. Load the original WITH THE SIDE TO SCAN FACING DOWN on the platen glass.Originals Y

Important• After loading the original on the platen glass, be sure to close the document cover before starting tocopy or scan.125

Originals You Can LoadItem DetailsTypes of originals - Text document, magazine, or newspaper- Printed photo, postcard, business card, or disc (BD/DVD/

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How to Detach / Attach the Document CoverDetaching the document cover:Hold up the document cover vertically and then pull it up.Attaching the document

Replacing a FINE CartridgeReplacing a FINE CartridgeChecking Ink Status128

Replacing a FINE CartridgeWhen remaining ink cautions or errors occur, the ink lamps and the Alarm lamp will flash to inform you ofthe error. Count th

it again. Trying to force open the head cover with your hand may cause the machine tomalfunction.• Do not touch the metallic parts or other parts insi

Important• If you shake a FINE cartridge, ink may spill out and stain your hands and the surrounding area.Handle a FINE cartridge carefully.•Be carefu

7.Push up the ink cartridge lock lever to lock the FINE cartridge into place.The FINE cartridge is locked into place when the ink cartridge lock lever

Note•If the Alarm lamp lights or flashes after the paper output cover is closed, take appropriateaction.An Error Occurs•When you start printing after

Note• If a FINE cartridge runs out of ink, you can print with either color or black FINE cartridge, in whicheverink remains, only for a while. However

Checking Ink StatusChecking the Ink Status with the Ink Lamps on the Operation PanelYou can also check the ink status on the computer screen.Checking

Checking the Ink Status with the Ink Lamps on the Operation PanelNote• The ink level detector is mounted on the machine to detect the remaining ink le

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MaintenanceIf Printing Is Faint or UnevenPerforming Maintenance Functions from Your Computer (Windows)Performing Maintenance Functions from Your Compu

If Printing Is Faint or UnevenMaintenance ProcedurePrinting the Nozzle Check PatternExamining the Nozzle Check PatternCleaning the Print HeadCleaning

Maintenance ProcedureIf print results are blurred, colors are not printed correctly, or print results are unsatisfactory (e.g. misalignedprinted ruled

From the computerCleaning the Print Heads (Windows)Cleaning the Print Heads (Mac OS)After cleaning the print head, print and examine the nozzle check

Printing the Nozzle Check PatternPrint the nozzle check pattern to determine whether the ink ejects properly from the print head nozzle.Note• If the r

Examining the Nozzle Check PatternExamine the nozzle check pattern, and clean the print head if necessary.1. Check if there are missing lines in the p

Cleaning the Print HeadClean the print head if lines are missing or if horizontal white streaks are present in the printed nozzle checkpattern. Cleani

Cleaning the Print Head DeeplyIf print quality does not improve by the standard cleaning of the print head, clean the print head deeply.Cleaning the p

Aligning the Print HeadIf printed ruled lines are misaligned or print results are otherwise unsatisfactory, adjust the print headposition.Note• If the

• If the print head alignment sheet was not printed correctly, press the Stop button, then redo thisprocedure from the beginning.5.Load the print head

Notes on Site Usage and CookiesNotes on Site UsageHow to PrintNotes on Site Usage• Five years after a product is discontinued, its setup file is made

Performing Maintenance Functions from Your Computer (Mac OS)Cleaning the Print HeadsCleaning Inside the PrinterCleaning the Paper Feed RollersPrinting

Cleaning the Print HeadsThe print head cleaning function allows you to clear up clogged print head nozzle. Perform print headcleaning if printing is f

Deep CleaningDeep Cleaning is more thorough than cleaning. Perform deep cleaning when two Cleaning attempts donot resolve the print head problem.1. S

Cleaning Inside the PrinterPerform bottom plate cleaning before you execute duplex printing to prevent smudges on the back side ofthe paper.Also perfo

Cleaning the Paper Feed RollersCleans the paper feed rollers. Perform feed roller cleaning when there are paper particles sticking to thepaper feed ro

Printing a Nozzle Check PatternThe nozzle check function allows you to check whether the print head is working properly by printing anozzle check patt

Aligning the Print HeadWhen you perform head position adjustment, errors in the print head adjustment position are corrected andconditions such as col

Aligning the Print Head PositionPrint head alignment corrects the installation positions of the print head and improves deviated colors andlines.This

Note• If it is difficult to pick the best pattern, pick the setting that produces the least noticeable verticalstreaks.(A) Least noticeable vertical s

Note• If it is difficult to pick the best pattern, pick the setting that produces the least noticeable verticalstreaks.(A) Least noticeable vertical s

• In Mozilla Firefox1. Select (Menu) > Print > Page Setup...2. Select the Print Background (colors & images) checkbox in Format & Opt

Note• If it is difficult to pick the best pattern, pick the setting that produces the least noticeablehorizontal stripes.(A) Least noticeable horizont

Aligning the Print Head Position AutomaticallyPrint head alignment corrects the installation positions of the print head and improves deviated colors

Checking the Ink Status from Your ComputerYou can check the remaining ink level and the FINE cartridge types for your model.1. Select Ink Level Inform

CleaningCleaning the Exterior of the MachineCleaning the Platen Glass and Document CoverCleaning the Paper Feed RollerCleaning the Inside of the Machi

Cleaning the Exterior of the MachineBe sure to use a soft and dry cloth such as eyeglasses cleaning cloth and wipe off dirt on the surface gently.Smoo

Cleaning the Platen Glass and Document CoverImportant• Be sure to turn off the power and unplug the power cord before cleaning the machine.• Do not us

Cleaning the Paper Feed RollerIf the paper feed roller is dirty or paper powder is attached to it, paper may not be fed properly.In this case, clean t

Cleaning the Inside of the Machine (Bottom Plate Cleaning)Remove stains from the inside of the machine. If the inside of the machine becomes dirty, pr

Note• When performing Bottom Plate Cleaning again, be sure to use a new piece of paper.If the problem is not resolved after performing cleaning again,

OverviewSafetySafety PrecautionsRegulatory InformationMain Components and Their UseMain ComponentsPower SupplyChanging SettingsChanging Printer Settin

Using This Online ManualSymbols Used in This DocumentTouch-enabled Device Users (Windows)Symbols Used in This DocumentWarningInstructions that, if ign

Keeping Print Quality HighTransporting Your PrinterLegal Restrictions on Scanning/CopyingSpecifications167

SafetySafety PrecautionsRegulatory Information168

Safety PrecautionsChoosing a location• Do not install the machine in a location that is unstable or subject to excessive vibration.• Do not install th

Regulatory InformationFor models containing lithium battery• Dispose of used batteries according to the local regulations.• Risk of explosion if batte

Users in CanadaThis device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to thefollowing two conditions:(1) this

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Main Components and Their UseMain ComponentsPower Supply173

Main ComponentsFront ViewRear ViewInside ViewOperation Panel174

Front View(1) paper output supportExtend to support ejected paper.(2) paper output trayPrinted paper is ejected.(3) paper output coverOpen to replace

(10) operation panelUse to change the settings of the machine or to operate it.Operation Panel(11) platen glassLoad an original here.176

Trademarks and Licenses• Microsoft is a registered trademark of Microsoft Corporation.• Windows is a trademark or registered trademark of Microsoft Co

Rear View(1) transport unitOpen when removing jammed paper.(2) power cord connectorPlug in the supplied power cord.(3) USB portPlug in the USB cable t

Inside View(1) ink cartridge lock leverLocks the FINE cartridge into place.(2) FINE cartridge (ink cartridges)A replaceable cartridge that integrates

Operation Panel* All lamps on the operation panel are shown lit in the figure below for explanatory purposes.(1) ON lampLights after flashing when the

(5) ink lampsLight or flash when ink runs out, etc.The left lamp indicates the color FINE cartridge status, the right lamp the black FINE cartridge st

Power SupplyConfirming that the Power Is OnTurning the Machine On and OffNotice for the Power Plug/Power CordNotice for Unplugging the Power Cord181

Confirming that the Power Is OnThe ON lamp is lit when the machine is turned on.Note• It may take a while for the machine to start printing immediatel

Turning the Machine On and OffTurning on the machine1. Press the ON button to turn on the machine.The ON lamp flashes and then remains lit.Confirming

Note• You can set the machine to automatically turn off when no operations are performed or no printjobs are sent to the machine for a certain interva

Notice for the Power Plug/Power CordUnplug the power cord once a month to confirm that the power plug/power cord does not have anythingunusual describ

Notice for Unplugging the Power CordTo unplug the power cord, follow the procedure below.Important• When you unplug the power cord, press the ON butto

1. Definitions."License" shall mean the terms and conditions for use, reproduction, and distribution as defined bySections 1 through 9 of th

Changing SettingsChanging Printer Settings from Your Computer (Windows)Changing Printer Settings from Your Computer (Mac OS)Changing Settings from Ope

Changing Printer Settings from Your Computer (Mac OS)Registering a Changed Printing ProfileSetting the Ink Cartridge to be UsedManaging the Printer Po

Registering a Changed Printing ProfileYou can name and register the printing profile you made in the Print Dialog. The registered printing profilecan

In the print dialog, select Show Presets... in the Presets section. Then in the dialog that appears,select the name of the printing profile to be dele

Setting the Ink Cartridge to be UsedThis feature enables you to specify the most appropriate FINE cartridge among installed cartridgesaccording to an

Managing the Printer PowerThis function allows you to manage the printer power from the printer driver.The procedure for managing the printer power is

Reducing the Printer NoiseThe silent function allows you to reduce the operating noise of this printer. Select when you wish to reducethe operating no

3. Apply the settingsMake sure that the printer is on and click Apply.Click OK when the confirmation message appears.The settings are enabled hereafte

Changing the Printer Operation ModeIf necessary, switch between various modes of printer operation.The procedure for configuring Custom Settings is as

3. Apply the settingsClick Apply and when the confirmation message appears, click OK.The printer operates with the modified settings hereafter.196

their Contribution(s) with the Work to which such Contribution(s) was submitted. If You institute patentlitigation against any entity (including a cro

Changing Settings from Operation PanelQuiet settingTurning on/off Machine Automatically197

Quiet settingEnables this function on the machine if you want to reduce the operating noise, such as when printing atnight.Follow the procedure below

Turning on/off Machine AutomaticallyYou can enable the machine to turn on/off automatically considering the environmentTurning on Machine Automaticall

Initializing Machine SettingsYou can initialize the machine settings.Important• For Windows:When using the machine over wireless LAN, note that initia

Disabling Wireless LAN FunctionFollow the procedure below to disable the wireless LAN.1. Make sure machine is turned on.2. Press and hold Wi-Fi button

Network ConnectionNetwork Connection Tips202

Network Connection TipsDefault Network SettingsCannot Proceed beyond Printer Connection Screen/Connect Cable ScreenAnother Printer Found with Same Nam

Default Network SettingsLAN Connection DefaultsItem DefaultEnable/disable Wireless LAN EnableSSID BJNPSETUPCommunication mode InfrastructureWireless L

Another Printer Found with Same NameWhen the printer is found during setup, other printers with the same name may appear on the resultsscreen.Select a

Connecting to Another Computer via LAN/Changing from USB toLAN ConnectionFor Windows:For Mac OS:For Windows:To add a computer to connect to the machin

ContentsNotes on Site Usage and Cookies. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14Using This Online Manual. . . . . .

goodwill, work stoppage, computer failure or malfunction, or any and all other commercial damagesor losses), even if such Contributor has been advised

Printing Network SettingsUse the operation panel to print the machine's current network settings.Important• The network settings printout contain

Default Gateway Default gateway XXX.XXX.XXX.XXXTCP/IPv6 TCP/IPv6 Enable/DisableIP Address *2 IP address XXXX:XXXX:XXXX:XXXXXXXX:XXXX:XXXX:XXXXSubnet P

LPD Printing LPD printing setting Enable/DisableBonjour Bonjour setting Enable/DisableBonjour Service Name Bonjour service name Bonjour service name (

Network Communication (Mac OS)Checking and Changing Network SettingsNetwork Communication Tips210

Checking and Changing Network SettingsIJ Network ToolCanon IJ Network Tool ScreenCanon IJ Network Tool MenusChanging Settings in Wireless LAN SheetCha

IJ Network ToolIJ Network Tool is a utility that enables you to display and modify the machine network settings. It is installedwhen the machine is se

Canon IJ Network Tool ScreenThis section describes the items displayed on the Canon IJ Network Tool screen.1.UtilitiesModifies the settings of the mac

4. Configuration...Enabled when Utilities is selected. Click to display the Configuration screen to configure settings of theselected printer.Note• Th

Canon IJ Network Tool MenusThis section describes the menus in Canon IJ Network Tool.1. Canon IJ Network Tool menuAbout Canon IJ Network ToolDisplays

Changing Settings in Direct Connection4. Help menuInstructionsDisplays this guide.216

Note• The displayed screen varies depending on your product.• Searching for Application FunctionsEnter your application's name and a keyword for

Changing Settings in Wireless LAN SheetTo change the wireless network settings of the printer, connect the printer and the computer with a USBcable te

Direct ConnectionConnects external wireless communication devices (e.g. computers, smartphones, or tablets)to the printer using it as an access point

Use WPA/WPA2Transmission is encrypted using a network key you specified.The security has been strengthened more than WEP.If a network key has not been

Note• Signal strength is displayed as follows.: Good: Fair: Poor•Type of encryption is displayed as follows.Blank: No encryptionWEP: WEP is setWPA/WPA

Changing WEP Detailed SettingsNote• This function is not available depending on the printer you are using.To change the wireless network settings of t

2. Key Length:Select either 64 bit or 128 bit.3.Key Format:Select either ASCII or Hex.4. Key ID:Select the Key ID (index) set to the wireless router.N

Changing WPA/WPA2 Detailed SettingsNote• This function is not available depending on the printer you are using.To change the wireless network settings

Note• This machine supports WPA/WPA2-PSK (WPA/WPA2-Personal) and WPA2-PSK (WPA2-Personal).224

Changing Settings in Wired LAN SheetNote• This function is not available depending on the printer you are using.• Enable the wired LAN setting of the

Changing Settings in Admin Password SheetNote• You cannot change the settings when using the direct connection (access point mode).1. Start up IJ Netw

Using the MachinePrinting Photos from a ComputerCopying Originals23

A screen is displayed asking you for confirmation before the settings are sent to the printer. If you clickOK, the settings are sent to the printer an

Monitoring Wireless Network StatusNote• This function is not available depending on the printer you are using.• When using the machine over the wired

The wireless connection may use the same frequency band as microwave ovens and othersources of radio interference. Try to keep the printer and the wir

Changing Settings in Direct ConnectionNote• This function is not available depending on the printer you are using.• Depending on the printer you are u

Important•You cannot change the encryption method or password depending on the printer you are using.•If you cannot change the settings from the scree

Initializing Network SettingsImportant• Note that initialization erases all network settings on the machine, and printing or scanning operationfrom a

Viewing Modified SettingsThe Confirmation screen is displayed after you modified the printer settings on the Configuration screen.When you click OK on

Network Communication TipsUsing Card Slot over NetworkTechnical TermsRestrictions234

Using Card Slot over NetworkNote• This function is not available depending on the printer you are using. To make sure whether thisfunction is availabl

• The card slot can be shared by multiple computers, if the machine is connected to a network. Multiplecomputers can read files from a memory card in

Technical TermsIn this section, technical terms used in the manual are explained.ABCDFIKLMNPRSTUWA• Access point modeThe machine is used as a wireless

• Authentication MethodThe method that a wireless router uses to authenticate a printer through a wireless LAN. The methodsare agreeable each other.Wh

F• FirewallIt is a system that prevents an unlawful computer access in the network. To prevent, you can use thefirewall function of a broadband router

• Key LengthLength of the WEP key. Select either 64 bits or 128 bits. Longer key length allows you to set a morecomplex WEP key.L• Link QualityThe sta

R• RouterA relay device to connect to another network.S• Signal LevelThe strength of the signal received by the printer from the wireless router is in

U• USBSerial interface designed to enable you to "hot-swap" devices, i.e., by plugging and unplugging themwithout turning off the power.W• W

This encrypted key is used to perform WPA2 Personal authentication.The passphrase should be a string of 8 to 63 alphanumeric characters or a 64-digit

RestrictionsIf you use a printer over the wireless LAN, the printer may recognize nearby wireless systems, you shouldset a network key (WEP or WPA/WPA

Ensuring Optimal Printing ResultsInk TipsPrinting TipsBe Sure to Make Paper Settings after Loading PaperCanceling a Print JobKeeping Print Quality Hig

Ink TipsHow is ink used for various purposes other than printing?Ink may be used for purposes other than printing. Ink is not only used for printing,

Printing TipsCheck the machine status before printing!• Is the print head OK?If a print head nozzle is clogged, print will be faint and papers will be

Be Sure to Make Paper Settings after Loading PaperIf the media type setting is not the one for the loaded paper, printing results may not be satisfact

Canceling a Print JobNever press the ON button!If you press the ON button while printing is in progress, the print data sent from the computer queues

Keeping Print Quality HighThe key to printing with the optimal printing quality is to prevent the print head from drying or clogging.Always observe th

Transporting Your PrinterWhen relocating the machine for changing your living place or repairing it, make sure of the following.Important• Pack the ma

Legal Restrictions on Scanning/CopyingIt may be unlawful to make copies of, scan, print, or use reproductions of the following documents.The list prov

SpecificationsGeneral SpecificationsPrinting resolution (dpi) 4800* (horizontal) x 1200 (vertical)* Ink droplets can be placed with a pitch of 1/4800

Copy SpecificationsMultiple copy max. 21 pagesReduction / Enlargement Fit-to-pageScan SpecificationsScanner driver Windows: TWAIN 1.9 Specification, W

WindowsOperating System Windows 8.1*, Windows 8Windows 7, Windows 7 SP1Windows Vista SP2Windows XP SP3 32-bit only* Windows 8.1 includes Windows 8.1 U

Information about PaperMedia Types You Can UsePaper Load LimitMedia Types You Cannot UsePrinting AreaPrinting AreaOther Sizes than Letter, Legal, Enve

11. Click the photos (I) you want to print.For Windows:To select two or more photos at a time, click photos while pressing the Ctrl key.For Mac OS:To

Media Types You Can UseTo get the best printing result, choose paper suitable for printing. Canon provides various types of papersuitable for document

Page SizesYou can use the following page sizes.Note• Only the following sizes may be printed from the operation panel.• A4, Letter, and 4" x 6&qu

Paper Load LimitCommercially Available PapersMedia Name Front Tray Paper Output TrayPlain Paper (including recycled paper)*1 Approx. 100 sheets(10 she

Paper for printing business documents:Media Name <Model No.> Front Tray Paper Output TrayHigh Resolution Paper <HR-101N> 80 sheets 50 shee

Media Types You Cannot UseDo not use the following types of paper. Using such paper will cause not only unsatisfactory results, but alsothe machine to

Printing AreaPrinting AreaOther Sizes than Letter, Legal, EnvelopesLetter, LegalEnvelopes262

Printing AreaTo ensure the best print quality, the machine allows a margin along each edge of media. The actualprintable area will be the area inside

Other Sizes than Letter, Legal, EnvelopesSize Printable Area (width x height)A5 5.56 x 7.95 inches (141.2 x 202.0 mm)A4 8.00 x 11.38 inches (203.2 x 2

Letter, LegalSize Printable Area (width x height)Letter 8.00 x 10.69 inches (203.2 x 271.4 mm)Legal 8.00 x 13.69 inches (203.2 x 347.6 mm) Recommended

EnvelopesSize Recommended Printing Area (width x height)Envelope DL 3.88 x 7.20 inches (98.8 x 183.0 mm)Envelope Com 10 3.68 x 8.04 inches (93.5 x 204

My Image Garden Guide (Mac OS)27

Administrator PasswordDepending on the printer you are using, an administrator password is specified at the time of purchase.The password is either &q

AuthenticationEnter the password when the authentication screen is displayed.Administrator PasswordYou need to enter the user name as well as the pass

Where Serial Number Is LocatedThe printer serial number is printed on the sticker attached on the printer. It consists of 9 alphanumericcharacters (fo

List of Function for Each ModelSee below to check the models you can/cannot use the card slot via a network.MG seriesMX series / MB series / E series

PrintingPrinting from Computer Printing from Smartphone/TabletPrinting from Digital Camera271

Printing from ComputerPrinting from Application Software (Windows Printer Driver)Printing from Application Software (Mac OS Printer Driver)Printing Us

Printing from Application Software (Mac OS Printer Driver)Printing with Easy Setup BasicVarious Printing MethodsChanging the Print Quality and Correc

Printing with Easy SetupThe simple setup procedure for carrying out appropriate printing on this printer is as follows:1. Check that the printer is tu

5. Select Quality & Media from the pop-up menu6.Select the media typeFor Media Type, select the same paper type loaded in the printer.7. Select th

Important• The print quality settings that can be selected may differ depending on a printing profile.8.Complete the setupClick Print.When you execute

Copying OriginalsThis section describes how to load originals and copy them to plain paper.1. Open the front cover (A).2. Extend the paper support (B)

Paper Settings on the Printer DriverWhen you use this printer, selecting a media type that matches the print purpose will help you achieve thebest pri

Various Printing MethodsSetting the Number of Copies and Printing OrderSetting the Stapling MarginExecute Borderless PrintingScaling the Printing to F

Setting the Number of Copies and Printing OrderCollate pages + Reverse Collate pages + Normal ReverseThe procedure for specifying the number of copies

5.Complete the setupClick Print.When you execute print, the specified number of copies will be printed with the specified printing order.Important• Wh

Setting the Stapling MarginThe procedure for setting the margin width and the staple side is as follows:1.Select Margin from the pop-up menu on the Pr

Execute Borderless PrintingThe borderless printing function allows you to print data without any margin by enlarging the data so that itextends slight

Important•When the Amount of Extension slider is set to the rightmost position, the back side of thepaper may become smudged.4.Complete the setupClick

Important• When the amount of extension is decreased, an unexpected margin may be produced on the print,depending on the size of the paper.Note• When

Scaling the Printing to Fit the Paper SizeThe procedure for printing a document that is automatically enlarged or reduced to fit the page size to beus

Click Print.When you execute print, the document will be enlarged or reduced to fit to the page size.286

8.Open the document cover (F).9.Load the original WITH THE SIDE TO COPY FACING DOWN and align it with thealignment mark (G).10.Close the document cove

Scaled PrintingThe procedure for printing a document with pages enlarged or reduced is as follows:1.Select the printerIn the Page Setup Dialog, select

Page Layout PrintingThe page layout printing function allows you to print more than one page image on a single sheet of paper.The procedure for perfor

4. Complete the setupClick Print.When you execute print, the specified number of pages will be arranged on each sheet of paper in thespecified order.2

Specifying Color CorrectionYou can specify the color correction method suited to the type of document to be printed.Normally, the printer driver adjus

Printing with ICC Profiles (Specifying an ICC Profile from the Printer Driver)299

Optimal Photo Printing of Image DataWhen people print images taken with digital cameras, they sometimes feel that the printed color tones differfrom t

Adjusting Colors with the Printer DriverYou can specify the color correction function of the printer driver to print with color tints that most people

Printing with ICC Profiles (Specifying an ICC Profile from theApplication Software)When you print from Adobe Photoshop, Canon Digital Photo Profession

Adjusting BrightnessAdjusting IntensityAdjusting Contrast303

Note• For details on copy features, see Copying.30

Printing with ICC Profiles (Specifying an ICC Profile from thePrinter Driver)Print from an application software that cannot identify or specify input

Adjusting Color BalanceYou can adjust the color tints when printing.Since this function adjusts color balance of the output by changing the ink ratios

Click Print.When you execute print, the document is printed with the adjusted color balance.Important• When the Grayscale Printing check box is checke

Adjusting BrightnessYou can change the brightness of the overall image data during printing.This function does not change pure white or pure black but

Related TopicsSetting the Print Quality Level (Custom)Specifying Color CorrectionAdjusting Color BalanceAdjusting IntensityAdjusting Contrast308

Adjusting IntensityYou can dilute (brighten) or intensify (darken) the colors of the overall image data during printing.The following sample shows the

Related TopicsSetting the Print Quality Level (Custom)Specifying Color CorrectionAdjusting Color BalanceAdjusting BrightnessAdjusting Contrast310

Adjusting ContrastYou can adjust the image contrast during printing.To make the differences between the light and dark portions of images greater and

Related TopicsSetting the Print Quality Level (Custom)Specifying Color CorrectionAdjusting Color BalanceAdjusting BrightnessAdjusting Intensity312

Overview of the Printer DriverCanon IJ Printer DriverHow to Open the Printer Driver Setup WindowPage Setup DialogPrint DialogQuality & MediaColor

Checking Printer Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111Handling Paper, Originals

Printer FunctionsConnect Wirelessly with Ease in "Access Point Mode"Print Photos Easily Using My Image GardenDownload a Variety of Content M

Canon IJ Printer DriverThe Canon IJ printer driver (called printer driver below) is a software that is installed on your computer forprinting data wit

How to Open the Printer Driver Setup WindowYou can display the printer driver setup window from the application software you are using.Opening the Pag

Page Setup DialogIn the Page Setup dialog, you configure the basic print settings such as the size of paper loaded in theprinter or the scaling ratio.

Print DialogIn the Print dialog, you can set paper type and print quality to start printing.To open the Print dialog, you typically select Print... fr

LayoutYou can set page layout printing.Use Reverse page orientation to change the paper orientation, and use Flip horizontally to printa mirror image

Quality & MediaThis dialog allows you to create a basic print setup in accordance with the paper type. Unless specialprinting is required, normal

Grayscale PrintingSet grayscale printing. Grayscale printing refers to the function of converting your document tograyscale data in the printer to pri

Color OptionsThis dialog allows you to adjust the print color as you like. If the color of the printed image is not asexpected, adjust the properties

BrightnessSelect the brightness of printed images.You cannot change the levels of pure white and black. You can change the contrast of the colorsbetwe

Borderless PrintingThis dialog allows you to adjust the amount of the document that extends off the paper when borderlessprinting is performed.Amount

Connect Wirelessly with Ease in "Access Point Mode"The machine supports "access point mode" in which you can connect to the machin

MarginThis dialog allows you to set the stapling side and amount of margin for stapling multiple sheets of paper.MarginSpecify the amount of margin sp

Canon IJ Printer UtilityThe Canon IJ Printer Utility allows you to perform printer maintenance or change the settings of the printer.What You Can Do w

• Depending on the items selected, the computer communicates with the printer to obtain information.If the computer is unable to communicate with the

Opening the Canon IJ Printer UtilityTo open the Canon IJ Printer Utility, follow the steps below.1. Open System Preferences, and select Printers &

Maintenance of this PrinterCleaning the Print HeadsCleaning Inside the PrinterCleaning the Paper Feed RollersPrinting a Nozzle Check PatternAligning t

Display the Printing Status ScreenCheck the print progress according to the following procedure:1. Launch the printing status screen• If the print dat

Deletes the specified print job.Stops printing the specified document.Resumes printing the specified document.Displays the print job information.Stops

Deleting the Undesired Print JobIf the printer does not start printing, canceled or failed print job data may be remaining.Delete unnecessary print jo

Instructions for Use (Printer Driver)This printer driver is subject to the following restrictions. Keep the following points in mind when using thepri

Updating the Printer DriverObtaining the Latest Printer DriverDelete the Unnecessary Canon IJ Printer from the Printer ListBefore Installing the Print

Print Photos Easily Using My Image GardenOrganize Images EasilyIn My Image Garden, you can register the names of people and events to photos.You can o

Obtaining the Latest Printer DriverBy updating the printer driver to the latest version of the printer driver, unresolved problems may be solved.You c

Delete the Unnecessary Canon IJ Printer from the Printer ListA Canon IJ Printer that you no longer use can be deleted from the printer list.Before del

Before Installing the Printer DriverThis section describes the items that you should check before installing the printer driver. You should alsorefer

Installing the Printer DriverYou can access our web site through the Internet and download the latest printer driver for your model.The procedure for

Printing Using Canon Application SoftwareMy Image Garden GuideEasy-PhotoPrint+ Guide338

My Image Garden GuideYou can learn about the operations and screens of MyImage Garden.For Windows:Latest VersionMy Image Garden V3.2.xIt is recommende

Printing Using a Web ServiceUsing PIXMA/MAXIFY Cloud LinkPrinting with Google Cloud Print340

Using PIXMA/MAXIFY Cloud LinkBy using PIXMA/MAXIFY Cloud Link, you can connect your printer to a cloud service, such as CANONiMAGE GATEWAY, Evernote,

Printing with Google Cloud PrintThe machine is compatible with Google Cloud Print™ (Google Cloud Print is a service provided by GoogleInc.).By using G

LAN connection with the machine and internet connection are required to delete the machine fromGoogle Cloud Print. Internet connection fees apply.343

Place Photos AutomaticallyDelightful items are created easily as the selected photos are placed automatically according to thetheme.Other Various Func

Getting Google AccountTo print with Google Cloud Print, you need to get Google account and register the machine with GoogleCloud Print in advance.Note

Registering Machine with Google Cloud PrintThe machine can be registered to Google Cloud Print with the following two methods.Registration Using Googl

3. Select Web service connection setup -> Google Cloud Print setup -> Register withGoogle Cloud Print.Note• If you have already registered the m

Printing from Computer or Smartphone with Google Cloud PrintWhen you send print data with Google Cloud Print, the machine receives the print data and

3. Select Sign in to Chrome... from (Chrome menu).4. Log in to your Google account.5. Select Print... from (Chrome menu).6.Select Change... next D

• Enabling Bonjour on the machine is required.1. Make sure machine is turned on.Note• If the machine's Auto Power On function is enabled, the mac

8. Select Print.When the preparation for printing with Google Cloud Print is complete, the machine receives the printdata and prints it automatically.

Deleting Machine from Google Cloud PrintIf the machine's owner changes or if you want to re-register the machine, delete it from Google Cloud Pri

Printing from an AirPrint-enabled Printer with MacUsing AirPrint to print from your iPhone, iPad, iPod touch, or Mac.AirPrint enables you to print pho

Note• If the machine's Auto Power On function is enabled, the machine is turned on automaticallywhen it receives the print data.2. Load paper.3.P

Print Items with Easy-PhotoPrint+ (Web Application)You can easily create and print personalized items such as calendars and collages, anytime and anyw

Printing from Smartphone/TabletPrinting Directly from Smartphone/TabletPrinting Using a Web Service354

Printing Directly from Smartphone/TabletAndroid PrintPrinting from an AirPrint-enabled Printer with iOS DeviceUsing Machine with Access Point Mode355

Android PrintUse the Canon printing plug-inCanon Print Service is a printing plug-in for Android 4.4.2 or later, and is available for free on GooglePl

Printing from an AirPrint-enabled Printer with iOS DeviceUsing AirPrint to print from your iPhone, iPad, iPod touch, or Mac.AirPrint enables you to pr

3. Tap operation icon to display menu options from applications of your iOS device.The figure below is an example of when printing from the iPad web b

Note• Printer Options differ depending on the application that you are using.6. When printing file type that has multiple pages, such as PDF file, tap

Deleting Print JobTo delete a print job with AirPrint, use one of the following two methods:• From machine: Use Stop button to cancel the print job.•

Using Machine with Access Point ModeAccess point mode allows you to print or scan by connecting the machine to a device such as a computer,smartphone,

To check the access point name (SSID) and the password, print out the network setting informationof the machine.Printing Network Settings1. Turn on wi

* "XXXXXX" represents last six digits of machine's MAC address.Security setting WPA2-PSK (AES)Password machine serial numberThe machine

Available Connection MethodsThe following connection methods are available on the machine.Wireless Connection• With a wireless router• Without a wirel

Printing Using a Web ServiceUsing PIXMA/MAXIFY Cloud LinkPrinting with Google Cloud Print364

Using PIXMA/MAXIFY Cloud LinkBy using PIXMA/MAXIFY Cloud Link, you can connect your printer to a cloud service, such as CANONiMAGE GATEWAY, Evernote,

Printing with Google Cloud PrintThe machine is compatible with Google Cloud Print™ (Google Cloud Print is a service provided by GoogleInc.).By using G

LAN connection with the machine and internet connection are required to delete the machine fromGoogle Cloud Print. Internet connection fees apply.367

Printing from Digital CameraPrinting Photographs Directly from PictBridge (Wireless LAN) CompliantDevicePictBridge (Wireless LAN) Print Settings368

Printing Photographs Directly from PictBridge (Wireless LAN)Compliant DeviceYou can connect a PictBridge (Wireless LAN) compliant device such as a dig

You can perform settings using the menu on the LCD of your PictBridge (Wireless LAN) compliantdevice. Select the size and type of paper that you loade

PictBridge (Wireless LAN) Print SettingsSettings on PictBridge (Wireless LAN) Compliant DeviceThis section describes the PictBridge (Wireless LAN) fun

data (1-up). (May not be available with some Canon-brand PictBridge (Wireless LAN) compliantdevices.)*3 Printed in 35 mm Film Style Layout (Contact Pr

CopyingMaking Copies on Plain Paper Basics Copying on Photo PaperSwitching Page Size between A4 andLetter Copying from Smartphone/Tablet373

◦ When the connection between a device and a wireless router is completed and (Wi-Fi icon) isdisplayed in the device's screen, you can connect

Making Copies on Plain PaperLoad the original on the platen glass to copy on A4 sized plain paper.1. Make sure machine is turned on.2. Load A4 or Lett

You can set the print quality to "Draft" (speed priority) following the procedure below.1. Press and hold down Color or Black button for 2 o

Copying on Photo PaperYou can copy the loaded original on 10 x 15 cm or 4" x 6" photo paper without borders. The original isenlarged or redu

Switching Page Size between A4 and LetterYou can switch the size of paper loaded in the front tray between A4 and Letter.This setting is useful if you

Copying from Smartphone/TabletBy installing Canon PRINT Inkjet/SELPHY on your smartphone or tablet, you can copy an original bychecking the settings o

ScanningScanning from Computer (Windows) Scanning from Computer (Mac OS)Scanning Using Smartphone/Tablet379

Scanning from Computer (Windows)Using IJ Scan UtilityScanning Using Application Software (ScanGear)Other Scanning MethodsIJ Network Scanner Selector E

Scanning from Computer (Mac OS)Using IJ Scan UtilityUsing Scanner DriverScanning TipsPositioning Originals (Scanning from Computer)Network Scan Settin

Using IJ Scan UtilityWhat Is IJ Scan Utility (Scanner Software)?Starting IJ Scan UtilityEasy Scanning with Auto Scan BasicsScanning DocumentsScanning

What Is IJ Scan Utility (Scanner Software)?IJ Scan Utility is an application that allows you to easily scan documents, photos, etc.You can complete fr

Direct Connection (Windows XP)Restrictions(Appears in a new window)1. If the Wi-Fi lamp (A) on the printer is flashing, press the Stop button (B).2.Pr

Important• Some functions are available only when My Image Garden is installed.Note• Refer to "Settings Dialog" for how to set the applicati

Starting IJ Scan UtilityNote• If you have more than one scanner or have changed the connection from USB connection to networkconnection, set up the ne

Easy Scanning with Auto ScanYou can scan easily by automatically detecting the item type.Important• The following types of items may not be scanned co

Scanning DocumentsYou can scan items placed on the platen with settings suitable for documents.1. Place the item on the platen.Positioning Originals (

Scanning PhotosYou can scan photos placed on the platen with settings suitable for photos.1. Place the photo on the platen.Positioning Originals (Scan

Scanning with Favorite SettingsYou can scan items placed on the platen with your favorite settings saved beforehand.This is convenient for saving freq

Scanning Originals Larger than the Platen (Image Stitch)You can scan the left and right halves of an item larger than the platen and combine them back

6.Place the item that is to be displayed on the left side of the screen face-down on the platen.7.Click Start Scanning Image 1.The first item is scann

9. Click Start Scanning Image 2.The second item is scanned and appears in 2.Note• Click Cancel to cancel the scan.10.Adjust the scanned images as requ

Adjusting Cropping Frames in the Image Stitch Window• To scan an item again, select the image in the Preview area or the thumbnail at the top of thesc

6.Enter the Password (Network key), then click Connect.7.When connection is complete, click Back until the screen below appears.Proceed with the setup

Adjusting Cropping Frames in the Image Stitch Window"Cropping" is the act of selecting the area you want to keep in an image and discarding

Scanning Multiple Originals at One TimeYou can scan two or more photos (small items) placed on the platen at one time and save each imageindividually.

5.Select Select Source according to the items to be scanned.6. Select Auto scan for Paper Size, then click OK.396

The IJ Scan Utility main screen appears.Note• Refer to the following pages for details on the setting items in the Settings dialog.Settings (Document

Saving after Checking Scan ResultsYou can check the scan results, then save the images to a computer.Important• You cannot check the scan results befo

The IJ Scan Utility main screen appears.Note• Refer to the following pages for details on the setting items in the Settings dialog.Settings (Document

Note• The default save folder is the Pictures folder.7. Click OK.Scanned images are saved according to the settings.400

Sending Scanned Images via E-mailYou can send scanned images via e-mail.Note• The screens for scanning photos are used as examples in the following de

Note• You can add e-mail clients to use for attachments from the pop-up menu.• If None (Attach Manually) is selected, manually attach scanned and save

Note• Refer to the following pages for details on the setting items in the Settings dialog.Settings (Auto Scan) DialogSettings (Document Scan) DialogS

RestrictionsWhen connecting another device while a device (such as a smartphone) is already connected to the printer,connect it using the same connect

Extracting Text from Scanned Images (OCR)Scan text in scanned magazines and newspapers and display it in your text editor.Note• You can extract text w

Note• If a compatible application is not installed, the text in the image is extracted and appears in yourtext editor.Text to be displayed is based on

The IJ Scan Utility main screen appears.Note•Refer to the following pages for details on the setting items in the Settings dialog.Settings (Document S

IJ Scan Utility ScreensIJ Scan Utility Main ScreenSettings DialogSettings (Auto Scan) DialogSettings (Document Scan) DialogSettings (Photo Scan) Dialo

IJ Scan Utility Main ScreenFrom the Go menu of Finder, select Applications, then double-click the Canon Utilities folder, IJ ScanUtility folder, and t

InstructionsOpens this guide.Settings...Displays the Settings dialog in which you can specify the scan/save settings and the response afterscanning.40

Settings DialogThere are two tabs in the Settings dialog: (Scanning from a Computer) and (General Settings).When you click a tab, the view in the

Settings (Auto Scan) DialogClick Auto Scan on the (Scanning from a Computer) tab to display the Settings (Auto Scan) dialog.In the Settings (Auto Sc

Refer to "Positioning Originals (Scanning from Computer)" for how to place items.Note• To reduce moire in scans, set Select Source to Magazi

PDF CompressionSelect the compression type for saving PDF files.StandardIt is recommended that you normally select this setting.HighCompresses the fil

• In Direct Connection mode, you can connect up to five devices at the same time. If you try to connecta sixth device while five devices are already c

DefaultsYou can restore the settings in the displayed screen to the default settings.414

Settings (Document Scan) DialogClick Document Scan on the (Scanning from a Computer) tab to display the Settings (DocumentScan) dialog.In the Settin

Paper SizeSelect the size of the item to be scanned.When you select Custom, a screen in which you can specify the paper size appears. Select a Unit,th

Note• Scanning takes longer than usual when you enable Reduce moire.Reduce gutter shadowReduces gutter shadows that appear between pages when scanning

(2) Save Settings AreaFile NameEnter the file name of the image to be saved. When you save a file, the date and four digits areappended to the set fil

Important• This appears only when PDF or PDF (Multiple Pages) is selected in Data Format.Note• PDF files that are searchable in the language selected

InstructionsOpens this guide.DefaultsYou can restore the settings in the displayed screen to the default settings.420

Settings (Photo Scan) DialogClick Photo Scan on the (Scanning from a Computer) tab to display the Settings (Photo Scan) dialog.In the Settings (Phot

Note• Click Defaults to restore the specified settings to the default settings.ResolutionSelect the resolution of the item to be scanned.The higher th

Note• With network connection, scanning may take longer than usual when you set TIFF or PNG inData Format.JPEG Image QualityYou can specify the image

Easy Scan with the Auto FunctionBy using the auto function of IJ Scan Utility, you can scan easily by automatically detecting the item type.Refer to t

DefaultsYou can restore the settings in the displayed screen to the default settings.424

Settings (Custom Scan) DialogClick Custom Scan on the (Scanning from a Computer) tab to display the Settings (Custom Scan)dialog.In the Settings (Cu

• To scan the following types of items, specify the item type or size. You cannot scan correctly withAuto.• A4 size photos• Text documents smaller tha

Image Processing SettingsClick (Right Arrow) to set the following. Available setting items vary by Select Source.• When Select Source is Auto:Apply

Reduce gutter shadowReduces gutter shadows that appear between pages when scanning open booklets.Note• Click Driver in the IJ Scan Utility main screen

(2) Save Settings AreaFile NameEnter the file name of the image to be saved. When you save a file, the date and four digits areappended to the set fil

Create a PDF file that supports keyword searchSelect this checkbox to convert text in images into text data and create PDF files that supportkeyword s

Note• To add an application or folder to the pop-up menu, select Add... from the pop-up menu, then click (Plus) in the displayed dialog and specify th

Settings (Scan and Stitch) DialogClick Scan and Stitch on the (Scanning from a Computer) tab to display the Settings (Scan andStitch) dialog.In the

Color ModeSelect the color mode in which to scan the item.ResolutionSelect the resolution of the item to be scanned.The higher the resolution (value),

Scan Originals Larger than the PlatenBy using the stitch function of IJ Scan Utility, you can scan the left and right halves of an item larger than th

Data FormatSelect the data format in which to save the scanned images.You can select JPEG/Exif, TIFF, PNG, PDF, or PDF (Multiple Pages).Important• You

(3) Application Settings AreaOpen with an applicationSelect this when you want to enhance or correct the scanned images.You can specify the applicatio

Settings (Driver) DialogClick Driver on the (Scanning from a Computer) tab to display the Settings (Driver) dialog.In the Settings (Driver) dialog,

Data FormatSelect the data format in which to save the scanned images.You can select JPEG/Exif, TIFF, PNG, PDF, or PDF (Multiple Pages).Note• When PDF

• When the Settings dialog is displayed from My Image Garden, this option does not appear.Note• When this checkbox is not selected, images up to 10208

Settings (General Settings) DialogClick the (General Settings) tab to display the Settings (General Settings) dialog.In the Settings (General Settin

Folder to Save Temporary FilesDisplays the folder in which to save images temporarily. Click Browse... to specify the destinationfolder.InstructionsOp

Network Selection ScreenYou can select the scanners or printers to be used for scanning or printing over a network from yourcomputer.Network Selection

Save Settings DialogSelect the Check scan results checkbox in Save Settings of the Settings dialog to display the SaveSettings dialog after scanning.Y

(3) Save Settings AreaFile NameEnter the file name of the image to be saved. When you save a file, the date and four digits areappended to the set fil

Scan Multiple Originals at One TimeBy using IJ Scan Utility, you can scan two or more photos (small items) placed on the platen at one time andsave ea

Create a PDF file that supports keyword searchSelect this checkbox to convert text in images into text data and create PDF files that supportkeyword s

Image Stitch WindowClick Stitch in the IJ Scan Utility main screen to display the Image Stitch window.You can scan the left and right halves of an ite

Scan Image 1Start Scanning Image 1Scans the first item.Scan Image 2Start Scanning Image 2Scans the second item.Adjust cropping framesYou can adjust th

SaveSaveSaves the two scanned images as one image.CancelCancels Stitch scan.(2) ToolbarYou can delete the scanned images or adjust the previewed image

When no image has been scanned:After scanning the first item by clicking Start Scanning Image 1:The image is scanned in the direction specified in Sca

Using Scanner DriverYou can scan by starting the scanner driver from various applications.Refer to Help of Mac OS for how to scan.Note• Refer to "

Image Corrections and Color AdjustmentsYou can correct images and adjust colors using the scanner driver.Important• When image correction or color adj

Note• If the image is not adjusted properly with Auto, specify the item type.• The color tone may change from the source image due to the Image Adjust

LowSelect this when the photo is slightly grainy.MediumIt is recommended that you normally select this setting.HighSelect this when the photo is very

• How to place the item depends on your model and the item to be scanned.Unsharp MaskEmphasizes the outline of the subjects to sharpen the image.Descr

Using PIXMA/MAXIFY Cloud LinkBy using PIXMA/MAXIFY Cloud Link, you can connect your printer to a cloud service, such as CANONiMAGE GATEWAY, Evernote,

General Notes (Scanner Driver)The scanner driver is subject to the following restrictions. Keep these points in mind when using the scannerdriver.Scan

Updating the Scanner DriverObtaining the Latest Scanner DriverBefore Installing the Scanner DriverInstalling the Scanner Driver455

Obtaining the Latest Scanner DriverUpgrading your current scanner driver to the latest scanner driver may solve some problems you haveexperienced.To o

Before Installing the Scanner DriverCheck the following points before installing the scanner driver. Check these also when you cannot install thescann

Installing the Scanner DriverAccess our website via the Internet to download the latest scanner driver.Follow these steps to install the downloaded sc

Scanning TipsResolutionData Formats459

ResolutionThe data in the image you have scanned is a collection of dots carrying information about brightness andcolor. The density of these dots is

Data FormatsYou can select a data format when saving scanned images. You should specify the most suitable dataformat according to how you want to use

Positioning Originals (Scanning from Computer)Learn how to place items on the platen of your scanner or printer. Place items correctly according to th

Placing Multiple Items:Allow 0.4 inch (1 cm) or more space between the edges(diagonally striped area) of the platen and items, andbetween items. Porti

Notice for Web Service PrintingWhen Using Web Service• Canon does not guarantee the continuity and reliability of the web services provided, the avail

Network Scan SettingsYou can connect your scanner or printer to a network to share it among multiple computers.Important• Multiple users cannot scan a

Scanning Using Smartphone/TabletThis machine supports the following scan functions.PIXMA/MAXIFY Cloud LinkPIXMA/MAXIFY Cloud Link is a web service pro

Using PIXMA/MAXIFY Cloud LinkBy using PIXMA/MAXIFY Cloud Link, you can connect your printer to a cloud service, such as CANONiMAGE GATEWAY, Evernote,

TroubleshootingFrequently Asked Questions• Cannot Find Machine on Network• Cannot Find Machine on Wireless LAN•Printing Does Not Start• Paper Is Blank

• No Ink Comes Out• Paper Jams• Paper Does Not Feed Properly/"No Paper" Error• Automatic Duplex Printing Problems• Scan Results Are Unsatisf

Network Communication ProblemsCannot Find Machine on NetworkNetwork Connection ProblemsOther Network Problems469

Cannot Find Machine on NetworkCannot Find Machine on Printers on Network List ScreenCannot Find Machine on Check Printer Settings ScreenCannot Find Ma

Cannot Find Machine on Check Printer Settings ScreenIf the machine cannot be found on the Check Printer Settings screen during network communicationss

Cannot Find Machine During Wireless LAN Setup: Check 1Are computer and network device (router, etc.) configured and cancomputer connect to network?Mak

Cannot Find Machine During Wireless LAN Setup: Check 2Does your security software's firewall or computer operating systeminterfere with network c

Using PIXMA/MAXIFY Cloud Link from Your Smartphone, Tablet, orComputerBefore Using Canon Inkjet Cloud Printing CenterRegistering User Information to C

Cannot Find Machine During Wireless LAN Setup: Check 3Check wireless router settings.Check wireless router network connection settings, such as IP add

Cannot Find Machine During Wireless LAN Setup: Check 4Check wireless router configuration and make sure the machine is notplaced too far away from the

Cannot Find Machine on Printers on Network List ScreenThe machine could not be detected with the current setup method.Select the Setting printer could

Cannot Proceed beyond Printer Connection Screen/Connect CableScreenIf you cannot proceed beyond the Printer Connection screen or the Connect Cable scr

Note• For Windows, you can use the Setup CD-ROM to redo setup.478

Cannot Find Machine on Wireless LANCheck1 Make sure machine is turned on.Check2 Make sure Wi-Fi lamp is lit on machine.If the Wi-Fi lamp is off, the w

Check6 If searching for machine over a network, make sure machine is associated witha port. (Windows)If No Driver appears under Name in IJ Network Too

Check12 Make sure Enable bidirectional support is selected in Ports sheet ofproperties dialog box of printer driver. (Windows)Check13 Make sure securi

Network Connection ProblemsMachine Suddenly Cannot Be UsedNetwork Key UnknownAdministrator Password Set for Machine UnknownMachine Cannot Be Used Afte

Machine Suddenly Cannot Be UsedCannot Communicate with Machine Following Network Settings Change (Windows)Cannot Communicate with Machine via Wireless

Before Using Canon Inkjet Cloud Printing CenterCanon Inkjet Cloud Printing Center is a service that links with the cloud function of the printer and a

For more on connecting and setting up a network device, see the device instruction manual or contact itsmanufacturer.Check7 Make sure wireless signal

2. Right-click Wireless Network Connections icon on notification area of desktop, and then clickView Available Wireless Networks.3. Select network nam

Cannot Print or Scan from Network ComputerCheck1 Make sure computer network settings are correct.For more on computer setup, see your computer instruc

Network Key UnknownWEP or WPA/WPA2 Key Set for Access Point Unknown, Cannot ConnectSetting an Encryption KeyWEP or WPA/WPA2 Key Set for Access Point U

If the machine is connected to an AirPort Base Station via a LAN, check the settings inWireless Security of AirPort Utility.• Select 64 bit if WEP 40

Administrator Password Set for Machine UnknownInitialize the machine settings.Initializing Machine SettingsAfter initializing the machine settings, re

Machine Cannot Be Used After Replacing Wireless Router orChanging Its SettingsWhen you replace a wireless router, redo the network setup for the machi

With Encryption On, Cannot Communicate with Machine AfterChanging Encryption Type at Wireless RouterIf you change the encryption type for the machine

Printing Is SlowCheck1 Machine may be printing or scanning a large job from another computer.Check2 Monitor signal status and move machine and wireles

Ink Level Not Shown on Printer Status Monitor (Windows)Use the printer driver with bidirectional communication.Select Enable bidirectional support in

Requirements for Canon Inkjet Cloud Printing Center operationComputerCPU x86 or x64 1.6 GHz or higherRAM 2 GB or higherMonitor displayResolution 1024

Other Network ProblemsMessage Appears on Computer During SetupPackets Are Sent Constantly (Windows)Checking Network InformationRestoring to Factory De

Message Appears on Computer During SetupEnter Password Screen Appears During SetupEncryption Settings Screen Appears When Access Point Selected from S

Encryption Settings Screen Appears When Access Point Selectedfrom Search ScreenThis screen appears automatically if the selected wireless router is en

Packets Are Sent Constantly (Windows)When IJ Network Scanner Selector EX is enabled, it periodically transmits packets to check communicationwith the

Checking Network InformationChecking Machine IP Address or MAC AddressChecking Computer IP Address or MAC AddressChecking Communication Between the Co

Click Hardware to check the MAC address.Checking Communication Between the Computer, the Printer, and theWireless RouterPerform a ping test to check i

If packet loss is 100%, communication is not taking place. Otherwise, computer is communicatingwith target device.Checking Network Settings Informatio

Restoring to Factory DefaultsImportant• For Windows:Initialization erases all network settings on the machine, making printing or scanning operation f

Problems while Printing/Scanning from Smartphone/TabletCannot Print/Scan from Smartphone/Tablet502

Cannot Print/Scan from Smartphone/TabletIf you cannot print/scan from your smartphone/tablet, it is possible that your smartphone/tablet cannotcommuni

Registering User Information to Canon Inkjet Cloud Printing CenterTo use the Canon Inkjet Cloud Printing Center, you need to follow the steps describe

To check the settings of your smartphone/tablet, refer to the instruction manual provided with it.If the network settings of your smartphone/tablet ar

Locate your smartphone/tablet close enough to communicate with the machine.Check7 Check for obstructions.Wireless communication between different room

Printing ProblemsPrinting Does Not StartPaper JamsPrint Results Are UnsatisfactoryNo Ink Comes OutPaper Does Not Feed Properly/"No Paper" Er

Printing Does Not StartCheck1 Make sure machine is securely plugged in and press ON button to turn it on.The ON lamp flashes while the machine is init

• For Mac OS:Make sure your machine's name is selected in Printer in the Print dialog.Note• To make the machine the one selected by default, sele

Launch IJ Network Tool, select "CNBJNP_xxxxxxxxxx" as you checked in step 4, and then associatethe port with the printer using Associate Por

Paper JamsWhen paper is jammed, the Alarm lamp flashes and a troubleshooting message is displayed on thecomputer screen automatically. Take the approp

Print Results Are UnsatisfactoryIf the print results are unsatisfactory due to white streaks, misaligned lines, or uneven colors, check thepaper and p

Back of Paper Is SmudgedVertical Line Next to ImageUneven or Streaked Colors512

Cannot Complete PrintingCheck1 Select setting not to compress printing data. (Windows)If you select the setting not to compress the printing data with

IJ Network Tool. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 212Cano

Registering User Information to Canon Inkjet Cloud Printing Center(No LCD Monitor)To use the Canon Inkjet Cloud Printing Center, you need to follow th

Part of Page Is Not Printed (Windows)Check Are you using automatic duplex printing?If you are using automatic duplex printing, the printable area at t

Paper Is Blank/Printing Is Blurry/Colors Are Wrong/White StreaksAppear Paper Is Blank Printing Is Blurry Colors Are Wrong515

White Streaks AppearCheck1 Check paper and print quality settings.Print Results Are UnsatisfactoryCheck2 Print nozzle check pattern and perform any n

After making sure the FINE cartridge is installed properly, close the paper output cover.If the problem is not resolved, remove the FINE cartridges an

Colors Are UnclearCheck1 Is nozzle check pattern printed properly?Print the nozzle check pattern to determine whether the ink ejects properly from the

Lines Are MisalignedCheck1 Check paper and print quality settings.Print Results Are UnsatisfactoryCheck2 Perform print head alignment.If printed lines

Lines Incomplete or Missing (Windows)Check1 Are you using Page Layout Printing or Binding Margin function?When the Page Layout Printing or Binding mar

Images Incomplete or Missing (Windows)Check1 Select setting not to compress printing data.If you select the setting not to compress the printing data

Ink Blots / Paper Curl Ink Blots Paper CurlCheck1 Check paper and print quality settings.Print Results Are UnsatisfactoryCheck2 If intensity is set hi

Paper Is Smudged / Printed Surface Is Scratched Paper Is SmudgedSmudged Edges Smudged Surface Printed Surface Is ScratchedCheck1 Check paper and print

In the displayed screen, enter the E-mail address that you want to register, and then select Continueregistration.Note• If you enter an e-mail address

• Other PaperIf the paper corners curl more than 0.1 inch / 3 mm (A) in height, the paper may smudge or may not feedproperly. Follow the instructions

To open the printer driver setup window, see How to Open the Printer Driver Setup Window.◦ For Mac OS:In the Canon IJ Printer Utility, select Custom S

2. Open printer driver setup window.How to Open the Printer Driver Setup Window3. Click Maintenance tab and Custom Settings.4. Drag Ink Drying Wait Ti

Back of Paper Is SmudgedCheck1 Check paper and print quality settings.Print Results Are UnsatisfactoryCheck2 Perform bottom plate cleaning to clean in

Vertical Line Next to ImageCheck Is loaded paper size correct?If the loaded paper is larger than the size you specified, a vertical line may appear in

Uneven or Streaked Colors Uneven Colors Streaked ColorsCheck1 Check paper and print quality settings.Print Results Are UnsatisfactoryCheck2 Print nozz

If the problem is not resolved after performing print head deep cleaning, turn off the machine and performprint head deep cleaning again 24 hours late

No Ink Comes OutCheck1 When a FINE cartridge runs out of ink, replace it with a new one.Check2 Is FINE cartridge installed properly?If the FINE cartri

Paper Does Not Feed Properly/"No Paper" ErrorCheck1 Make sure paper is loaded.Loading PaperCheck2 When loading paper, consider the following

◦ For Windows:Open the printer driver setup window, select Custom Settings in Maintenance sheet, select thePrevent paper double-feed check box, and th

7.Follow instructions in screen display, and select OKThe registration page URL will be sent to the registered e-mail address.Access the URL in the e-

Automatic Duplex Printing ProblemsCheck1 Is automatic duplex printing selected?• For Windows:Make sure Duplex Printing and Automatic check boxes are s

Note• For Windows:To switch to manual duplex printing, follow the procedure below.Open the printer driver setup window, clear Automatic check box on P

Copying/Printing StopsCheck1 Is paper loaded?Make sure paper is loaded.If necessary, load paper.Check2 Do documents to be printed have many photograph

Cannot Print Using AirPrintCheck1 Make sure machine is turned on.If the machine is turned on, turn it off and back on, and then check whether the issu

Scanning Problems (Mac OS)Scanning ProblemsScan Results Are UnsatisfactoryIJ Scan Utility Error MessagesScanner Driver Error Messages538

Scanning ProblemsScanner Does Not WorkScanner Driver Does Not StartError Message Appears and the Scanner Driver Screen Does Not AppearCannot Scan Mult

Scanner Does Not WorkCheck 1 Make sure that your scanner or printer is turned on.Check 2 Connect the USB cable to a different USB port on the computer

Scanner Driver Does Not StartCheck 1 Make sure that the scanner driver is installed.If not installed, install the scanner driver from the web page.Che

Error Message Appears and the Scanner Driver Screen Does NotAppearCheck 1 Make sure that your scanner or printer is turned on.Check 2 Turn off your sc

Cannot Scan Multiple Originals at One TimeCheck 1 Make sure that the items are placed correctly.Positioning Originals (Scanning from Computer)Check 2

3.Register password for logging in to Canon Inkjet Cloud Printing CenterIn the My account registration screen, enter the password you want to register

Cannot Scan Properly with Auto ScanCheck 1 Make sure that the items are placed correctly.Positioning Originals (Scanning from Computer)Check 2 Multipl

Slow Scanning SpeedCheck 1 To view the image on a monitor, set the output resolution to around 150 dpi. Toprint, set it to around 300 dpi.ResolutionCh

"There is not enough memory." Message Is DisplayedCheck 1 Exit other applications and try again.Check 2 Reduce the resolution or output size

Computer Stops Operating during ScanningCheck 1 Restart the computer, reduce the output resolution and scan again.ResolutionCheck 2 Delete unnecessary

Scanned Image Does Not OpenCheck If the data format is not supported by the application, scan the image again andselect a popular data format such as

Scan Results Are UnsatisfactoryScan Quality (Image Displayed on the Monitor) Is PoorScanned Image Is Surrounded by Extra White AreasCannot Scan at the

Scan Quality (Image Displayed on the Monitor) Is PoorCheck 1 If the image is jagged, increase the scanning resolution, or select TIFF or PNGin Data Fo

Scanned Image Is Surrounded by Extra White AreasCheck Specify the scan area.Manually specify the scan area when there are white margins or unwanted ar

Cannot Scan at the Correct SizeCheck Make sure that the items are placed correctly.Positioning Originals (Scanning from Computer)552

Original Is Placed Correctly, but the Scanned Image Is SlantedCheck When Document or Magazine is selected for Select Source, deselect theCorrect slant

Important• There are character restrictions for the Password, as shown below.• The password must be between 8 and 32 characters long, using single-byt

Scanned Image Is Enlarged (Reduced) on the Computer MonitorCheck 1 Change the display setting in the application.Refer to the application's manua

IJ Scan Utility Error MessagesIf an error message for IJ Scan Utility appears, check the error code and follow the corresponding solution.Error Code E

(General Settings) dialog orSave in in the correspondingSettings dialog .243 Cannot read file. • Check the accesspermission on the folder inFolder to

Scanner Driver Error MessagesError MessageSolutionError in scanner. See the manual for solutions. • Make sure that your scanner orprinter and the comp

Mechanical ProblemsPower Does Not Come OnPower Shuts Off By ItselfUSB Connection ProblemsCannot Communicate with Machine via USBPrinter Status Monitor

Power Does Not Come OnCheck1 Press ON button.Check2 Make sure power plug is securely connected to machine, and then turn it backon.Check3 Unplug machi

Power Shuts Off By ItselfCheck If machine is set to turn off automatically after a certain time, disable this setting.If you have set the machine to t

USB Connection ProblemsPrinting or Scanning Is Slow/Hi-Speed USB Connection Does NotWork/"This device can perform faster" Message Appears (W

Cannot Communicate with Machine via USBCheck1 Make sure machine is turned on.Check2 Connect USB cable properly.As the illustration below, the USB port

Printer Status Monitor Not Displayed (Windows)Check Is printer status monitor enabled?Make sure that Enable Status Monitor is selected on the Option m

5. Specify the Time zone setting, and select DoneSelect your region on the list. If you cannot find your region on the list, select the one closest to

Installation and Download ProblemsCannot Install MP DriversEasy-WebPrint EX Does Not Start or Easy-WebPrint EX Menu Does Not Appear(Windows)Updating M

Cannot Install MP DriversFor Windows:For Mac OS:For Windows:• If installation does not start when you insert Setup CD-ROM:Follow the instructions belo

• If you cannot get past the Printer Connection screen:Cannot Proceed beyond Printer Connection Screen/Connect Cable Screen• Other cases:Reinstall the

Easy-WebPrint EX Does Not Start or Easy-WebPrint EX Menu DoesNot Appear (Windows)If Easy-WebPrint EX does not start or its menu does not appear on Int

Updating MP Drivers in Network Environment (Windows)Download the latest MP Drivers.The latest MP Drivers for your model are available for download on

Uninstalling IJ Network ToolTo uninstall IJ Network Tool from your computer, follow these steps.For Windows:For Mac OS:For Windows:Important• Even if

1. Select Applications from Go menu of Finder, double-click Canon Utilities > IJ NetworkTool, and then drag Canon IJ Network Tool icon into Trash.2

Errors and MessagesAn Error OccursMessage AppearsError Message Appears on PictBridge (Wireless LAN) Compliant Device571

An Error OccursIf an error occurs in printing, for example if the paper runs out or jams, a troubleshooting message appearsautomatically. Take the app

9 flashes Protective material or tape may still be attached to FINE cartridgeholder.189010 flashes Loaded paper is not compatible with automatic duple

Using Canon Inkjet Cloud Printing CenterWhen the user registration is completed, you can log in to the Canon Inkjet Cloud Printing Center and usethe s

• For Mac OS:* The screen differs depending on the OS you are using.Note• You can also search for details on resolving the errors indicated by the sup

Message AppearsThis section describes some of the errors and messages that may appear.Note• A support code (error number) is displayed on the computer

2. Make the following settings.• In Windows 8.1 or Windows 8, select Control Panel from Settings charm on Desktop > Hardwareand Sound > Devices

• If you are using a relay device such as a USB hub, disconnect it, connect the machine directly to thecomputer, and retry the printing. If printing s

• "Could not print Application name - File name"Try printing again once the current job is complete.Inkjet Printer/Scanner/Fax Extended Surv

• To uninstall Inkjet Printer/Scanner/Fax Extended Survey Program:To uninstall the Inkjet Printer/Scanner/Fax Extended Survey Program, click Uninstall

• If you agree to participate in survey program:Click Agree and follow the on-screen instructions. The printer usage information is sent via theIntern

4. Restart computer.Empty Trash and restart your computer.• Changing setting:To display the confirmation screen every time the printer usage informati

Error Message Appears on PictBridge (Wireless LAN) CompliantDeviceThe following errors may occur when you print directly from a PictBridge (Wireless L

"Waste tank full"/"Inkabsorber full"The ink absorber is nearly full.Check the number of how many the Alarm lamp flashes and take t

4.In the displayed image list, select the image that you want to print, and then select Next5. Make the necessary print settings, and then select Prin

If You Cannot Solve a ProblemIf there is a problem that you cannot solve following the instructions in this chapter, contact Canon throughthe Support

List of Support Code for ErrorSupport code appears on your computer screen when errors occur.A "support code" is an error number, and appear

For paper jam support codes, see also List of Support Code for Error (Paper Jams).586

List of Support Code for Error (Paper Jams)If paper jams, remove it following the appropriate procedure as shown below.• If you can see the jammed pap

1300CausePaper is jammed in paper output slot.What to DoIf you can see the jammed paper at the paper output slot, remove the paper by following these

• We recommend using paper sizes other than A5 to print documents with photos or graphics. A5paper may curl and jam as it leaves the machine.If the me

1303CausePaper is jammed near transport unit.What to DoIf you cannot see the paper at the paper output slot, remove the paper from the transport unit.

5.Pull out jammed paper slowly.Support the machine with your hand so that it does not fall over as you pull out the jammed paper.Note•If the paper is

7. Plug machine back in and turn it back on.8. Reload paper.All jobs in the print queue are canceled. Redo the printing.If the measures above do not s

1304CausePaper is jammed during automatic duplex printing.What to DoIf the paper is jammed when performing automatic duplex printing, remove the paper

6.A print job completion message appears, and printing startsTo continue printing, select Continue, and perform the operation from Step 3.To end the p

4.Push open lever to open transport unit.Support the machine with your hand so that it does not fall over when you open or close the transportunit.5.P

Note•Once you have closed the transport unit, return the printer to its original position right away.7.Plug machine back in and turn it back on.8.Relo

Paper Is Jammed inside MachineIf the jammed paper tears and you cannot remove the paper either from the paper output slot or from thetransport unit, o

4.Hold jammed paper firmly in both hands.If the paper is rolled up, pull out it.5. Slowly pull out paper, so as not to tear it.6. Make sure all jammed

If the paper tears when you pull out it, a bit of paper may remain in the machine. Check the following andremove any remaining paper.• Any paper left

Other CasesCheck the following:Check1 Is anything blocking paper output slot?Check2 Is paper curled?Load the paper after correcting its curl.599

1003CauseMachine is out of paper or paper does not feed.What to DoReload the paper and press machine's Black or Color button.When you load the pa

1200CausePaper output cover is open.What to DoClose the paper output cover and wait for a while.Do not close it while you are replacing a FINE cartrid

1202CausePaper output cover is open.What to DoClose the paper output cover.602

1250CausePaper output tray is closed.What to DoOpen the paper output tray and resume printing.603

Canon Inkjet Cloud Printing Center windowThis section describes the Canon Inkjet Cloud Printing Center screens that are displayed on yoursmartphone, t

1310CauseSize of paper may not be compatible with automatic duplex printing.What to DoThe sizes of media suitable for auto duplex printing are A4 and

1401CauseFINE cartridge is not installed.What to DoInstall the FINE cartridge.If the error is not resolved, the FINE cartridge may be damaged. Contact

1403CauseFINE cartridge cannot be recognized.What to DoReplace the FINE cartridge.If the error is not resolved, the FINE cartridge may be damaged. Con

1485CauseAppropriate ink cartridge is not installed.What to DoPrinting cannot be executed because the ink cartridge is not compatible with this machin

1486CauseFINE cartridge is not installed in correct position.What to DoMake sure each FINE cartridge is installed in the correct position.608

1487CauseFINE cartridge is not installed in correct position.What to DoMake sure each FINE cartridge is installed in the correct position.609

1682CauseFINE cartridge cannot be recognized.What to DoReplace the FINE cartridge.If the error is not resolved, the FINE cartridge may be damaged. Con

1684CauseThe ink cartridge cannot be recognized.What to DoPrinting cannot be executed because the ink cartridge may not be installed properly or may n

1686CauseThe ink may have run out.What to DoThe function for detecting the remaining ink level will be disabled since the ink level cannot be correctl

1687CauseThe FINE cartridge is not installed properly.What to DoOpen the paper output cover. When the head cover opens, push up the ink cartridge lock

Where Serial Number Is Located. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 269List of Function for Each Model. . . . . . .

Create new accountA new registration will be added to the Canon Inkjet Cloud Printing Center.For a new registration, you need the Printer registration

1688CauseThe ink has run out.What to DoReplace the ink cartridge and close the paper output cover.If printing is in progress and you want to continue

1702CauseInk absorber is almost full.What to DoPress the machine's Black or Color button to continue printing. Contact your nearest Canon service

1703CauseInk absorber is almost full.What to DoPress the machine's Black or Color button to continue printing. Contact your nearest Canon service

1704CauseInk absorber is almost full.What to DoPress the machine's Black or Color button to continue printing. Contact your nearest Canon service

1705CauseInk absorber is almost full.What to DoPress the machine's Black or Color button to continue printing. Contact your nearest Canon service

1712CauseInk absorber is almost full.What to DoPress the machine's Black or Color button to continue printing. Contact your nearest Canon service

1713CauseInk absorber is almost full.What to DoPress the machine's Black or Color button to continue printing. Contact your nearest Canon service

1714CauseInk absorber is almost full.What to DoPress the machine's Black or Color button to continue printing. Contact your nearest Canon service

1715CauseInk absorber is almost full.What to DoPress the machine's Black or Color button to continue printing. Contact your nearest Canon service

1890CauseProtective material or tape may still be attached to FINE cartridge holder.What to DoOpen the paper output cover and make sure the protective

(1) Left context menu (Administrator only)When you select , the left context menu appears.When you select Mng. printer, Manage users, Group managemen

2100CausePaper size in print settings and size of loaded paper do not match.What to DoCheck the print settings and the loaded paper, load paper of the

2101CausePaper size in print settings and size of loaded paper do not match.What to DoCheck the print settings and the loaded paper, load paper of the

2102CauseMachine has detected that paper has been fed aligned to one side.What to DoLoad the paper into the center of the front tray and slide the pap

2103CauseMachine cannot detect paper size.What to DoPress the machine's Stop button and try to print again.If this error still occurs even after

2900CauseScanning print head alignment sheet failed.What to DoPress the machine's Black or Color button. Check the following points, perform auto

2901CausePrint head alignment pattern has been printed and machine is waiting to scan sheet.What to DoScan the printed alignment pattern.1.Load print

3402CauseMachine could not make copies because its memory is full.What to DoPress the machine's Black or Color button.Wait a while and retry copy

3403CauseMachine could not make copies because its memory is full.What to DoPress the machine's Black or Color button.Wait a while and retry copy

3405CauseMachine could not make copies because its memory is full.What to DoPress the machine's Black or Color button.Wait a while and retry copy

3412CauseScanning original has failed.What to DoPress the machine's Black or Color button, and then follow the actions below.• Make sure that the

This displays the date and time the printer information was last updated. refreshes the information.• Multiuser mode (MAXIFY series only)If multiple u

4100CauseSpecified data cannot be printed.What to DoIf you are printing CREATIVE PARK PREMIUM contents, check the message shown your computer,make sur

4103CauseCannot perform printing with current print settings.What to DoPress the machine's Stop button to cancel printing.Then change the print s

5011CausePrinter error has occurred.What to DoTurn off the machine and unplug it.Plug in the machine again and turn it back on.If this does not solve

5012CausePrinter error has occurred.What to DoTurn off the machine and unplug it.Plug in the machine again and turn it back on.If this does not solve

5050CausePrinter error has occurred.What to DoTurn off the machine and unplug it.Plug in the machine again and turn it back on.If this does not solve

5100CausePrinter error has occurred.What to DoCancel printing and turn off the machine.Check the following:• Make sure FINE cartridge holder motion is

5200CausePrinter error has occurred.What to DoTurn off the machine and unplug it.Plug in the machine again and turn it back on.If this does not solve

5400CausePrinter error has occurred.What to DoTurn off the machine and unplug it.Plug in the machine again and turn it back on.If this does not solve

5B02CausePrinter error has occurred.What to DoContact your nearest Canon service center to request a repair.642

5B03CausePrinter error has occurred.What to DoContact your nearest Canon service center to request a repair.643

Select this to add printers to be used in the Canon Inkjet Cloud Printing Center.You need a Printer registration ID to add a printer.Note• Although th

5B04CausePrinter error has occurred.What to DoContact your nearest Canon service center to request a repair.644

5B05CausePrinter error has occurred.What to DoContact your nearest Canon service center to request a repair.645

5B12CausePrinter error has occurred.What to DoContact your nearest Canon service center to request a repair.646

5B13CausePrinter error has occurred.What to DoContact your nearest Canon service center to request a repair.647

5B14CausePrinter error has occurred.What to DoContact your nearest Canon service center to request a repair.648

5B15CausePrinter error has occurred.What to DoContact your nearest Canon service center to request a repair.649

6000CausePrinter error has occurred.What to DoTurn off the machine and unplug it.Plug in the machine again and turn it back on.If this does not solve

6500CausePrinter error has occurred.What to DoTurn off the machine and unplug it.Plug in the machine again and turn it back on.If this does not solve

6800CausePrinter error has occurred.What to DoTurn off the machine and unplug it.Plug in the machine again and turn it back on.If this does not solve

6801CausePrinter error has occurred.What to DoTurn off the machine and unplug it.Plug in the machine again and turn it back on.If this does not solve

Group management screenFrom the Group management screen, you can use functions for checking group information registeredto Canon Inkjet Cloud Printing

6900CausePrinter error has occurred.What to DoTurn off the machine and unplug it.Plug in the machine again and turn it back on.If this does not solve

6901CausePrinter error has occurred.What to DoTurn off the machine and unplug it.Plug in the machine again and turn it back on.If this does not solve

6902CausePrinter error has occurred.What to DoTurn off the machine and unplug it.Plug in the machine again and turn it back on.If this does not solve

6910CausePrinter error has occurred.What to DoTurn off the machine and unplug it.Plug in the machine again and turn it back on.If this does not solve

6911CausePrinter error has occurred.What to DoTurn off the machine and unplug it.Plug in the machine again and turn it back on.If this does not solve

6930CausePrinter error has occurred.What to DoTurn off the machine and unplug it.Plug in the machine again and turn it back on.If this does not solve

6931CausePrinter error has occurred.What to DoTurn off the machine and unplug it.Plug in the machine again and turn it back on.If this does not solve

6932CausePrinter error has occurred.What to DoTurn off the machine and unplug it.Plug in the machine again and turn it back on.If this does not solve

6933CausePrinter error has occurred.What to DoTurn off the machine and unplug it.Plug in the machine again and turn it back on.If this does not solve

6936CausePrinter error has occurred.What to DoTurn off the machine and unplug it.Plug in the machine again and turn it back on.If this does not solve

UsersDisplays all users and mail addresses registered in the domain. PrintersDisplays all printers registered in the domain. AppsWith the default set

6937CausePrinter error has occurred.What to DoTurn off the machine and unplug it.Plug in the machine again and turn it back on.If this does not solve

6938CausePrinter error has occurred.What to DoTurn off the machine and unplug it.Plug in the machine again and turn it back on.If this does not solve

6940CausePrinter error has occurred.What to DoTurn off the machine and unplug it.Plug in the machine again and turn it back on.If this does not solve

6941CausePrinter error has occurred.What to DoTurn off the machine and unplug it.Plug in the machine again and turn it back on.If this does not solve

6942CausePrinter error has occurred.What to DoTurn off the machine and unplug it.Plug in the machine again and turn it back on.If this does not solve

6943CausePrinter error has occurred.What to DoTurn off the machine and unplug it.Plug in the machine again and turn it back on.If this does not solve

6944CausePrinter error has occurred.What to DoTurn off the machine and unplug it.Plug in the machine again and turn it back on.If this does not solve

6945CausePrinter error has occurred.What to DoTurn off the machine and unplug it.Plug in the machine again and turn it back on.If this does not solve

6946CausePrinter error has occurred.What to DoTurn off the machine and unplug it.Plug in the machine again and turn it back on.If this does not solve

B202CauseAn error requiring a repair has occurred.What to DoTurn off the machine and unplug it.Contact your nearest Canon service center to request a

• Deleting a GroupTo delete a group from Canon Inkjet Cloud Printing Center, select .If you delete all groups, you must create a new one. To set a di

B203CauseAn error requiring a repair has occurred.What to DoTurn off the machine and unplug it.Contact your nearest Canon service center to request a

B204CauseAn error requiring a repair has occurred.What to DoTurn off the machine and unplug it.Contact your nearest Canon service center to request a

B205CauseAn error requiring a repair has occurred.What to DoTurn off the machine and unplug it.Contact your nearest Canon service center to request a

Advanced management screenThe Advanced management screen allows you to set the management method for printer users andapps that can be used.To go to t

• Select how to manageYou can change the management method for usable apps and printers.Manage app availability by printerIf you are using multiple pr

The Administrator can change the printer name from the Mng. printer screen of the left context menu.(4) Right context menuWhen you select , the conte

Margin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 324Canon I

Note• Description of displayed icons : Cannot be used because it is not yet released or does not support your region, model, orlanguage. : Can be used

(6) Menu areaThe following 4 menu buttons are displayed:• AppsThis displays the list of registered apps in the Display area.• ConfigThis displays th

On the Search apps screen, the apps that you can register by using the Canon Inkjet Cloud PrintingCenter are displayed by category.◦ When you select

• PropertiesThis screen displays the status of the printer that is currently selected.You can check how much ink is remaining or details about an err

Tips on Using Canon Inkjet Cloud Printing Center (at Home)The Advanced management function allows you to take advantage of the many useful functions t

4.The senior clerk selects Advanced management from 5. For Select how to manage, the senior clerk selects Set82

6.The senior clerk sets Manage by group (for office users) and selects OKNote•If Group management has already been set up, refer to step 10 and the su

This appears only if the selected mode is Group management.To complete the setup and display the Group management screen, select OK.Note•With the defa

11.On Printers tab, check that all printers are selected12. On Apps tab, set only Evernote app to 85

To switch between app registration/deletion, select / .To return to the Group management screen, select Close.This completes the setup of the group

Switching Page Size between A4 and Letter. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 377Copying from Smartphone/Tablet. . .

1.From , select Group managementNote•This appears only if Manage by group (for office users) is set in Advanced management.2. In displayed screen, se

3.The senior clerk enters the Group name and selects OKIn this field, enter "President" as the president-only group because you will be sett

6.On the Printers tab, select printer to be used.7. On the Apps tab, set the Evernote and Facebook apps to 89

To switch between app registration/deletion, select / .To return to the Group management screen, select Close.The above procedure allows you to set

Note• This appears only if Manage by group (for office users) is set in Advanced management.2.For Apps available on printers that do not require a sec

To switch between app registration/deletion, select / .To return to the Group management screen, select Close.The above procedure sets up Evernote

2. For Require security code, select Set.3.Select printer for setting up Security code.Security codes identify individual users when multiple users ar

To send a notification e-mail only to users without a Security code, select OK.To display the Security code setup screen when each user logs in and no

7.Enter Security code that you set and Log inNote• If you have not set a Security code, set a Security code from My account, and then Log in.8.Select

1.From , select Group managementNote•This appears only if Manage by group (for office users) is set in Advanced management.2. Select Settings for the

Scanning Using Smartphone/Tablet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 465Using PIXMA/MAXIFY Cloud Link. .

3.On the Printers tab, clear printer that was set up for presidentTo return to the Group management screen, select Close.Important•If a user is being

What is a Security code?A Security code identifies the user when multiple other users are sharing the same printer.Important• If you are using the MAX

Adding a PrinterWith one account, you can use the Canon Inkjet Cloud Printing Center services on multiple printers.The procedure for adding a printer

If your model has monochrome LCD monitorIf your model has no LCD monitor1. Check that an e-mail containing the URL has been sent to the registered e-m

Adding a PIXMA/MAXIFY Cloud Link UserSeveral people can use one printer.This section describes the user addition procedure and the user privileges.Add

• The maximum number of users that can be added for 1 printer is 20.3. Enter the e-mail address of the user to be added, and then select OKThe URL for

6.Register a password for logging in to the Canon Inkjet Cloud Printing Center.On the My Account Registration screen, enter you desired password into

Important• The user name entry field has the following character restrictions:• The user name must be between 1 and 20 characters long, using single-b

Note• When you use MAXIFY Cloud Link, a cookie for the selected user is added to the printer, and thelogin status of each user is recovered. For each

Troubleshooting Canon Inkjet Cloud Printing CenterIf an app cannot be installedIf the registered app is not in the Apps listIf the information is not