Canon imagePROGRAF iPF9400S User Manual Page 112
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Cause Corrective Action
You are printing on heavyweight paper or
paper that curls or wrinkles easily after
absorbing ink.
When printing on Canon Heavyweight Coated Paper or other paper-based media, choose a
VacuumStrngth setting of Strong or Strongest in the Control Panel menu. If rubbing still
occurs, in the Control Panel menu, use a higher Head Height setting.
(See "Adjusting the Vacuum Strength (VacuumStrngth).") →User's Guide
(See "Troubleshooting Paper Abrasion and Blurry Images (Head Height).") →User's Guide
When printing on CAD Tracing Paper or other film-based media, choose a VacuumStrngth
setting of Standard, Strong, or Strongest in the Control Panel menu. If rubbing still occurs,
in the Control Panel menu, use a higher Head Height setting.
(See "Adjusting the Vacuum Strength (VacuumStrngth).") →User's Guide
(See "Troubleshooting Paper Abrasion and Blurry Images (Head Height).") →User's Guide
The Ejection Guide is soiled. Clean the Ejection Guide.
(See "Cleaning the Printer Exterior.") →User's Guide
The surface of the paper is dirty
The surface of the paper is dirty
Cause Corrective Action
The Paper Retainer is soiled. Clean the Paper Retainer.
(See "Cleaning Inside the Top Cover.") →P.53
You are using a paper that does
not dry easily.
In the Control Panel menu, set Roll DryingTime to at least 1 min.
(See "Menu Settings.") →User's Guide
When paper that does not dry easily is used for printing, it may curl during printing and touch the Out-
put Tray.
In this case, in the Control Panel menu, complete the settings for Dry time and Area in Scan Wait
Time.
However, note that printing will now take longer.
(See "Menu Settings.") →User's Guide
The back side of the paper is dirty
The back side of the paper is dirty
Cause Corrective Action
The Platen has become dirty after borderless print-
ing or printing on small paper.
Open the Top Cover and clean the Platen.
(See "Cleaning Inside the Top Cover.") →P.53
In the Control Panel menu, set CarriageScanWdth to Fixed.
(See "Menu Settings.") →User's Guide
The Platen has become soiled because you have
set Width Detection to Off in the Control Panel
menu.
Set Width Detection to On in the Control Panel menu, and then open the Top Cov-
er and clean the Platen.
(See "Cleaning Inside the Top Cover.") →P.53
Open the Top Cover and clean the Platen. After this, manually advance the roll onto
the Platen before printing.
(See "Cleaning Inside the Top Cover.") →P.53
(See "Feeding Roll Paper Manually.") →User's Guide
The Platen suction is too strong. In the Control Panel menu, reduce the level of VacuumStrngth.
(See "Adjusting the Vacuum Strength (VacuumStrngth).") →User's Guide
"BordlessOversize" is set to Standard in the Con-
trol Panel menu.
Set "BordlessOversize" to "Little" in the Control Panel menu.
(See "Menu Settings.") →User's Guide
The surface of the paper is dirty
iPF9400S
Basic Guide
Troubleshooting Problems with the printing quality
112
- Basic Guide 1
- Safety Precautions 2
- In an Emergency 3
- Cleaning the Printer 3
- Pacemakers 3
- Moving the Printer 3
- FCC Regulations (U.S.A) 4
- For CA, USA Only 5
- Trademarks 5
- Copyright 5
- Legal Notice 5
- Manuals for this printer 6
- About This User Manual 7
- Handling Paper 9
- Loading Rolls in the Printer 11
- Handling Paper Handling rolls 15
- Handling sheets 18
- Loading Sheets in the Printer 19
- Removing Sheets 21
- Consumables and Maintenance 23
- How to replace an Ink Tank 24
- Confirm the message 24
- Remove the Ink Tank (330 ml) 25
- Remove the Ink Tank (700 ml) 26
- Replacing Ink Tanks 27
- Load the Ink Tank (330 ml) 28
- Load the Ink Tank (700 ml) 30
- Printheads 34
- Replace the Printhead 36
- Replacing the Printhead 37
- Cutter Unit 42
- Replacing the Cutter Unit 43
- Maintenance Cartridge 46
- Replacing the Shaft Cleaner 50
- Printer Parts 57
- Menu Operations 58
- Accessing menus 59
- Specifying menu items 60
- Specifying numerical values 60
- Executing menu commands 61
- Menu Structure 62
- Ink Menu 63
- Job Menu 63
- Set./Adj. Menu 64
- Printer parts 68
- (See "Stand.") 69
- Top Cover (Inside) 70
- Carriage 71
- Ink Tank Cover (Inside) 72
- Printer Relocation 74
- Remove paper 75
- Removing Ink Tanks 76
- Pack the printer 78
- Reinstalling the Printer 80
- Software Installation 84
- Installing the Software 86
- 2. Access the Main pane 89
- Borderless Printing 91
- Enlarged/Reduced Printing 93
- Starting from Adobe Photoshop 94
- Adjusting the Printhead 95
- Adjusting the feed amount 97
- Automatic Banding Adjustment 99
- Troubleshooting 100
- Important 101
- Clearing Jammed Roll Paper 101
- Clearing a Jammed Sheet 103
- Cause Corrective Action 105
- →User's Guide 107
- Printing does not start 108
- Number Dimensions 117
- Cannot print over a network 121
- Installation problems 123
- Other problems 125
- Ink level detection 126
- Releasing ink level detection 126
- Ink Level Detection 127
- Error Message 129
- Messages regarding ink 139
- Paper Reference Guide.) 141
- Messages regarding printheads 144
- Other Messages 149
- Error Message Other Messages 150
- Error Messages 151
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