Canon imagePROGRAF iPF9400S User Manual Page 115
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- Table of contents
- TROUBLESHOOTING
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Cause Corrective Action
The type of paper specified in the printer
driver does not match the type loaded in
the printer.
Make sure the same type of paper is specified in the printer driver as you have loaded in the
printer.
1.
Press the Stop button and stop printing.
2.
Change the type of paper in the printer driver and try printing again.
Scan Wait Time > Area in the Control
Panel menu is set to Leading edge.
When Scan Wait Time > Area is set to Leading edge, colors may be uneven 110–160 mm
from the leading edge. (The position varies depending on the Print Quality setting.)
In this case, select Scan Wait Time > Area > Entire area.
However, note that printing will now take longer.
(See "Menu Settings.") →User's Guide
Image edges are blurred or white banding occurs
Image edges are blurred or white banding occurs
Cause Corrective Action
The Platen suction is too strong. In the Control Panel menu, reduce the level of VacuumStrngth.
(See "Adjusting the Vacuum Strength (VacuumStrngth).") →User's Guide
Close the blue Switch on the platen so that it matches the paper size.
(See "Setting the Blue Switch on the Platen.") →P.115
Incorrect Printhead alignment value. When printing fine lines or text at high precision on glossy or semi-glossy photo or proofing paper,
set the optimal Printhead height before aligning the printhead.
(See "Printing Fine Lines/Text or Photos at Higher Precision.") →User's Guide
In the Control Panel menu, set Head Height to a lower height.
(See "Adjusting the Printhead Height.") →User's Guide
The type of paper specified in the
printer driver does not match the
type loaded in the printer.
Load paper of the same type as you have specified in the printer driver.
(See "Loading Rolls in the Printer.") →P.11
(See "Loading Sheets in the Printer.") →P.18
Make sure the same type of paper is specified in the printer driver as you have loaded in the print-
er.
1.
Press the Stop button and stop printing.
2.
Change the type of paper in the printer driver and try printing again.
Setting the Blue Switch on the Platen
Setting the Blue Switch on the Platen
If printed documents exhibit the following symptoms, adjust the setting of the blue Switch on the Platen.
•
Image edges are blurred
•
Image edges are affected by white banding
Important
• Always set the blue Switch on the Platen to the ● side for borderless printing. Printing quality may be affected if the
Switch is incorrectly set.
1
Remove any loaded paper that will not be used.
•
Rolls (See "Removing the Roll from the Printer.") →P.15
•
Sheet (See "Removing Sheets.") →P.21
iPF9400S
Image edges are blurred or white banding occurs
Basic Guide
Troubleshooting Problems with the printing quality
115
- Basic Guide 1
- Safety Precautions 2
- In an Emergency 3
- Cleaning the Printer 3
- Pacemakers 3
- Moving the Printer 3
- FCC Regulations (U.S.A) 4
- For CA, USA Only 5
- Trademarks 5
- Copyright 5
- Legal Notice 5
- Manuals for this printer 6
- About This User Manual 7
- Handling Paper 9
- Loading Rolls in the Printer 11
- Handling Paper Handling rolls 15
- Handling sheets 18
- Loading Sheets in the Printer 19
- Removing Sheets 21
- Consumables and Maintenance 23
- How to replace an Ink Tank 24
- Confirm the message 24
- Remove the Ink Tank (330 ml) 25
- Remove the Ink Tank (700 ml) 26
- Replacing Ink Tanks 27
- Load the Ink Tank (330 ml) 28
- Load the Ink Tank (700 ml) 30
- Printheads 34
- Replace the Printhead 36
- Replacing the Printhead 37
- Cutter Unit 42
- Replacing the Cutter Unit 43
- Maintenance Cartridge 46
- Replacing the Shaft Cleaner 50
- Printer Parts 57
- Menu Operations 58
- Accessing menus 59
- Specifying menu items 60
- Specifying numerical values 60
- Executing menu commands 61
- Menu Structure 62
- Ink Menu 63
- Job Menu 63
- Set./Adj. Menu 64
- Printer parts 68
- (See "Stand.") 69
- Top Cover (Inside) 70
- Carriage 71
- Ink Tank Cover (Inside) 72
- Printer Relocation 74
- Remove paper 75
- Removing Ink Tanks 76
- Pack the printer 78
- Reinstalling the Printer 80
- Software Installation 84
- Installing the Software 86
- 2. Access the Main pane 89
- Borderless Printing 91
- Enlarged/Reduced Printing 93
- Starting from Adobe Photoshop 94
- Adjusting the Printhead 95
- Adjusting the feed amount 97
- Automatic Banding Adjustment 99
- Troubleshooting 100
- Important 101
- Clearing Jammed Roll Paper 101
- Clearing a Jammed Sheet 103
- Cause Corrective Action 105
- →User's Guide 107
- Printing does not start 108
- Number Dimensions 117
- Cannot print over a network 121
- Installation problems 123
- Other problems 125
- Ink level detection 126
- Releasing ink level detection 126
- Ink Level Detection 127
- Error Message 129
- Messages regarding ink 139
- Paper Reference Guide.) 141
- Messages regarding printheads 144
- Other Messages 149
- Error Message Other Messages 150
- Error Messages 151
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