Canon XC15 User Manual Page 128
- Page / 170
- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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Troubleshooting
146
Menus
Table of Contents Index
Troubleshooting
If you have a problem with your camcorder, refer to this section. Consult your dealer or a Canon Service Center
if the problem persists.
Power source
The camcorder will not turn on or it turns off by itself.
- The battery pack is exhausted. Replace or charge the battery pack.
- Remove the battery pack and reattach it correctly.
Cannot charge the battery pack.
-Make sure the camcorder is off so charging can start.
- The temperature of the battery pack is outside its operating range (approximately 0 – 40 °C). Remove the battery pack,
warm it or let it cool down, as necessary, and try charging it again.
- Charge the battery pack in temperatures between approximately 0 °C and 40 °C.
- The battery pack is faulty. Replace the battery pack.
- The camcorder cannot communicate with the battery pack attached. Non-genuine Canon battery packs cannot be
charged using this camcorder.
-If you are using a genuine Canon battery pack, there may be a problem with the camcorder or battery pack. Consult a
Canon Service Center.
-Canon’s LP-E6 Battery Pack cannot be charged. Check the bottom label of the
battery pack and make sure it is an LP
-E6N Battery Pack.
A nois
e can be heard from the AC adapter.
-A faint sound can be heard while the AC adapter is connected to a power outlet.
This is not a malfunction.
The battery pack is exhausted extremely quickly even at normal temperatures.
- The battery may have reached the end of its battery life. Buy a new battery pack.
Recording
Pressing the START/STOP button will not start recording.
- You cannot record while the camcorder is writing previous recordings onto a recording media (while the ACCESS
indicator is on or flashing). Wait until the camcorder has finished.
- The recording media is full or it already contains 999 clips (the maximum number of clips). Delete some recordings
(A 116) or initialize the recording media (A 38) to free some space.
The point where the START/STOP button was pressed does not match the beginning/end of the recording.
-There is a slight interval between pressing the button and the actual start/end of recording. This is not a malfunction.
The camcorder will not focus.
- The camcorder may not be able to focus on certain subjects using autofocus. Focus manually (A 76
).
-
T
he viewfinder un
it is not adjusted.
Use the dioptric adjustment lever to make the proper adjustment (A 23).
-The lens is dirty. Clean the lens (A 158).
When a subject flits across in front of the lens, the image appears slightly bent.
-This is a phenomenon typical of CMOS image sensors. When a subject crosses very quickly in front of the camcorder,
the image may seem slightly warped. This is not a malfunction.
Model number
- 4K Camcorder 1
- Important Usage Instructions 2
- Highlights of the XC15 4
- Table of Contents 6
- Introduction 9
- Supplied Accessories 11
- Names of Parts 16
- MA-400 Microphone Adapter 17
- Preparations 19
- Charging the Battery Pack 21
- Model number 21
- Preparing the Camcorder 22
- Using the Touch Screen 28
- Setting the Date and Time 32
- Changing the Language 33
- Changing the Time Zone 33
- Preparing Recording Media 34
- . SD, / SDHC and 0 34
- SD Speed Class*: 34
- Inserting a CFast Card 35
- Removing a CFast card 36
- Activating the Remote Sensor 39
- Camcorder 39
- Recording 40
- Basic Recording 41
- Setting the Clip File Name 44
- A 001C001_yymmddXX_CA NON_01 45
- Onscreen Icons and Displays 46
- Using the Fan 51
- Frame Rate and Bit Rate 52
- Shooting Modes 54
- Optimal exposure AE±0 57
- Current exposure 57
- Program AE (’) 58
- Auto (N) 58
- Special Scene (ƒ) 58
- Automatic Gain and ISO Limits 62
- Exposure 64
- 2 Touch [n] (manual) 64
- Touch Exposure 65
- AE Shift 66
- Light Metering Mode 67
- White Balance 68
- Using Looks 70
- Creating a User-defined Look 71
- Adjusting the Focus 73
- Browser Remote screen 73
- Tracking) 77
- Image Stabilizer 79
- Displaying Onscreen Markers 80
- Displaying Zebra Patterns 80
- Using the Waveform Monitor 81
- Setting the Time Code 82
- 1Press the MENU button 82
- Setting the User Bit 84
- Recording Audio 85
- Ter m in a ls) 86
- Low-Cut Filter (MIC Terminal) 88
- Microphone) 89
- Recording Color Bars 91
- Slow & Fast Motion Mode 92
- Pre-recording Mode 93
- Interval Recording Mode 94
- Self Timer 95
- USB terminal 96
- Orientation Detection 98
- Customization 100
- Assignable Buttons 101
- Changing the Index Screen 102
- Table of Contents Index 103
- Adjusting the Volume 106
- Displaying Clip Information 106
- Playback 108
- 3 Touch [ ] 108
- Deleting Recordings 109
- Searching for Access Points 110
- Manual Setup 112
- Setting Up Browser Remote 115
- Starting Browser Remote 115
- Language selection 116
- Camcorder ID 116
- Network connection 116
- Playback via Browser 119
- Media Server 120
- Additional Information 121
- Menu Options 127
- Troubleshooting 128
- Picture and Sound 130
- Wi-Fi Functions 131
- List of Messages 133
- Handling Precautions 137
- Figure 1 138
- Maintenance/Others 140
- Optional Accessories 141
- Specifications 143
- Reference Tables 147
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