Canon XC15 User Manual Page 133
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- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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151
Troubleshooting
Menus
Table of Contents Index
List of Messages
Refer to this section if a message appears on the screen. The messages in this section appear in alphabetical
order. Note that for some messages, an indication of the recording media involved ( or 8) may appear above
the message itself.
For error messages related to network connections, refer to
Wi-Fi Functions
(A 149).
Back up recordings regularly
-This message may appear when you turn on the camcorder. In the event of a malfunction, recordings may be lost so
back up your recordings regularly.
Battery communication error. Does this battery display the Canon logo?
-This may be due to using a non-genuine Canon battery pack.
-If you are using a genuine Canon battery pack, there may be a problem with the battery pack or camcorder. Consult a
Canon Service Center.
Cannot play back
- You may not be able to play back clips that were recorded with other devices or created or edited on a computer and
then transferred to a recording media connected to the computer.
-There is a problem with the recording media. If this message appears often without apparent reason, contact a Canon
Service Center.
Cannot play back Check the memory card
-There is a problem with the SD card. Save your recordings (A 122) and initialize the SD card using the [Complete
Initialization] option (A 38). If the problem persists, use a
different SD c
ard.
Cannot record on this memory card.
-An SD card with a nominal capacity of less than 256 MB was inserted into the camcorder. Make sure to use an SD
card with a nominal capacity of at least 256 MB.
-A CFast card with a nominal capacity of less than 1 GB was inserted into the camcorder. Make sure to use a CFast
card with a nominal capacity of at least 1 GB.
- A recording media initialized us ing another device was inserted into the camcorder. Save your recordings (A 122) and
initialize the recording media (A 38).
- The recording media was initialized using a camcorder with different firmware. Save the recordings on the recording
media (A 122), and initialize the recording media with this camcorder (A 38).
Charge the battery pack
- Battery pack is exhausted. Charge the battery pack.
Check the memory card
- Cannot access the r
e
cording media. Check the recording media and make sure it is inserted correctly.
- A recording media error occurred. The camcorder cannot record or display the image. Try removing and reinserting the
recording media, or use a different recording media.
-You inserted a MultiMedia Card (MMC) into the camcorder. Use a recommended SD card (A 35).
- If after the message disappears, or 9 appears in red, perform the following: Turn off the camcorder and remove
and reinsert the recording media. If or 8 turns back to green you can resume recording/playback. If the problem
persists, save your recordings (A 122) and initialize the recording media (A 38).
File name error
- The folder and file numbers have reached their maximum value. Set [Recording Setup] > [3] (in mode), [2] (in
mode) or [1] (in and modes) > [File Numbering] to [Reset] (A 142) and delete all the photos (A 116) on the
recording media or initialize it (A 38).
Initialize only using the camcorder
-There is a problem with the file system th
at prevents ac
cessing the recording media. Initialize the recording media with
this camcorder (A 38).
- Save your recordings (A 122) and initialize the recording media (A 38).
LCD Screen has been dimmed Use the [LCD Backlight] setting to change the brightness
- Change the [System Setup] > [1] > [LCD Backlight] setting to [Normal] or [Bright].
May not be possible to record movies on this memory card
- You may not be able to record clips on an SD card without a CLASS rating or with one rated CLASS 2 or 4. Replace
the SD card with one rated CLASS 6 or 10.
Memory card is full
- The recording media is full. Delete some recordings (A 116) to free some space or replace the recording media.
Memory card is write-protected
- The LOCK switch on the SD card is set to
prevent accidental erasur
e. Change the position of the LOCK switch.
- 4K Camcorder 1
- Important Usage Instructions 2
- Highlights of the XC15 4
- Table of Contents 6
- Introduction 9
- Supplied Accessories 11
- Names of Parts 16
- MA-400 Microphone Adapter 17
- Preparations 19
- Charging the Battery Pack 21
- Model number 21
- Preparing the Camcorder 22
- Using the Touch Screen 28
- Setting the Date and Time 32
- Changing the Language 33
- Changing the Time Zone 33
- Preparing Recording Media 34
- . SD, / SDHC and 0 34
- SD Speed Class*: 34
- Inserting a CFast Card 35
- Removing a CFast card 36
- Activating the Remote Sensor 39
- Camcorder 39
- Recording 40
- Basic Recording 41
- Setting the Clip File Name 44
- A 001C001_yymmddXX_CA NON_01 45
- Onscreen Icons and Displays 46
- Using the Fan 51
- Frame Rate and Bit Rate 52
- Shooting Modes 54
- Optimal exposure AE±0 57
- Current exposure 57
- Program AE (’) 58
- Auto (N) 58
- Special Scene (ƒ) 58
- Automatic Gain and ISO Limits 62
- Exposure 64
- 2 Touch [n] (manual) 64
- Touch Exposure 65
- AE Shift 66
- Light Metering Mode 67
- White Balance 68
- Using Looks 70
- Creating a User-defined Look 71
- Adjusting the Focus 73
- Browser Remote screen 73
- Tracking) 77
- Image Stabilizer 79
- Displaying Onscreen Markers 80
- Displaying Zebra Patterns 80
- Using the Waveform Monitor 81
- Setting the Time Code 82
- 1Press the MENU button 82
- Setting the User Bit 84
- Recording Audio 85
- Ter m in a ls) 86
- Low-Cut Filter (MIC Terminal) 88
- Microphone) 89
- Recording Color Bars 91
- Slow & Fast Motion Mode 92
- Pre-recording Mode 93
- Interval Recording Mode 94
- Self Timer 95
- USB terminal 96
- Orientation Detection 98
- Customization 100
- Assignable Buttons 101
- Changing the Index Screen 102
- Table of Contents Index 103
- Adjusting the Volume 106
- Displaying Clip Information 106
- Playback 108
- 3 Touch [ ] 108
- Deleting Recordings 109
- Searching for Access Points 110
- Manual Setup 112
- Setting Up Browser Remote 115
- Starting Browser Remote 115
- Language selection 116
- Camcorder ID 116
- Network connection 116
- Playback via Browser 119
- Media Server 120
- Additional Information 121
- Menu Options 127
- Troubleshooting 128
- Picture and Sound 130
- Wi-Fi Functions 131
- List of Messages 133
- Handling Precautions 137
- Figure 1 138
- Maintenance/Others 140
- Optional Accessories 141
- Specifications 143
- Reference Tables 147
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