Canon BJC-800 Technical Information download pdf (Page 153)

Chapter 8 Troubleshooting 143

Problem Cause Solution

Print Manager problems The drive that contains Canon recommends that the

occur the TEMP directory drive have from 5 MB to

may not have enough 10 MB available.

available space.

To verify a proper TEMP

statement, follow these steps:

1. Exit Windows and go to

the MS-DOS prompt.

2. Type SET at the MS-DOS

prompt. A list of

statements should

appear; look for the

statement that says

TEMP = C:\WINDOWS.

3. If the statement exists,

verify that the directory

exists by typing in the

drive and directory

location with the DIR

command. For example:

DIR C:\WINDOWS

4. If the FILE NOT FOUND

message appears, then

one of the following has

occurred:

❏ You may have typed

the path incorrectly;

make sure the path is

correct.

❏ The directory does

not exist; edit the

AUTOEXEC.BAT file

and change the

directory to a valid

directory; for

example:

SET TEMP =

C:\DOS

Troubleshooting

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Canon BJC-800 Technical Information Page 153