Canon mx860 User Manual Page 136
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- TROUBLESHOOTING
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Advanced Guide
Troubleshooting
Contents
> Routine Maintenance
> When Printing Becomes Faint or Colors Are Incorrect
When Printing Becomes Faint or Colors Are Incorrect
If print results are blurred or colors are not printed correctly, the pint head nozzles are probably clogged.
Follow the procedure below to print the nozzle check pattern, check the print head nozzle condition, then
clean the Print Head.
If printed ruled lines are misaligned or print results are otherwise unsatisfactory, aligning the Print Head
may improve print quality.
Important
Do not rinse or wipe the Print Head and ink tanks. This can cause trouble with the Print Head and ink
tanks.
Note
Before performing maintenance
Open the Scanning Unit (Cover) and make sure that all lamps on the ink tanks are lit red.
If not, see
Checking the Ink Status
and take an appropriate action.
Increasing the print quality in the printer driver settings may improve the print result.
For details, refer to the on-screen manual:
A
dvanced Guide
.
When the Print Results Are Blurred or Uneven:
Step 1
See
Printing the Nozzle Check Pattern
.
See
Examining the Nozzle Check Pattern
.
A
fter cleaning the Print Head, print
and examine the nozzle check
pattern.
If the pattern is missing:
Step 2
See
Cleaning the Print Head
.
If the problem is not resolved after cleaning the Print Head
twice:
Step 3
See
Cleaning the Print Head Deeply
.
Note
If you have performed the procedure until step 3 and the problem has not been resolved, turn off
the power and clean the Print Head deeply again after 24 hours. Do not disconnect the power plug
when turning off the power
.
If the problem is still not resolved, the Print Head may be damaged. Contact your service center.
When the Print Results Are Not Even such as the Ruled Lines
Are Misaligned:
See
A
ligning the Print Head
.
Note
You can also perform the maintenance operations from your computer.
For details, refer to the on-screen manual:
A
dvanced Guide
.
Page 136 of 997 pagesWhen Printing Becomes Faint or Colors Are Incorrect
- Troubleshooting 1
- Contents 2
- Safety Precautions 3
- Maintaining 4
- It could cause a 4
- Radio wave interference 5
- Overview of the Machine 6
- Main Components 7
- Rear View 8
- Inside View 9
- Operation Panel 10
- COPY button 11
- OK button 12
- Menu Screens 13
- Image repeat 14
- Fax mode 14
- Print memory list 14
- Settings 15
- Security 16
- Setting Up the Machine 19
- Connecting Various Lines 20
- Connecting to an ISDN Line 21
- > Setting Up the Machine 23
- Switch the input mode 25
- To enter a space: 26
- Entering the Date and Time 27
- TTI position 34
- Setting the Receive Mode 35
- (A) Incoming call 36
- (US and Canada only) (DRPD) 37
- FAX button, and press the 38
- You need to prepare: 41
- MEMORY CARD 42
- Changing the Settings 43
- Settings Tab 1 44
- Using Various Functions 46
- Correcting Images 47
- Inserting the Memory Card 48
- Printable Image Data 49
- Inserting the Memory Card 49
- Removing the Memory Card 50
- Close the Card Slot Cover 51
- Start copying 54
- Using Various Copy Functions 57
- Frame erase 58
- Saving Scanned Data 60
- Prepare for scanning 61
- Select the scan operation 61
- Using Various Scan Functions 63
- Printing from Your Computer 64
- Start Easy-PhotoPrint EX 65
- Click Photo Print 66
- Click Select Paper 66
- Click Print 67
- Printing Documents (Windows) 70
- For Mac OS X v.10.5.x 73
- Start printing 74
- Specify the page size 75
- Page 78 of 997 pagesFaxing 78
- One-Touch Speed Dial 81
- (Up) or 83
- Settings for Sending Faxes 85
- TX start speed 86
- A fax or voice call incomes 88
- When DRPD is selected: 90
- Receiving) 91
- Remote Reception 93
- RX start speed 94
- RX report 94
- Using Useful Fax Functions 95
- is selected for 96
- Other Usages 98
- Use the 100
- Staff paper 1 101
- Staff paper 2 101
- Page top 101
- Connectable devices: 102
- Machine Settings 104
- PictBridge settings 105
- Advanced settings 105
- Reset setting 106
- Solution Menu and My Printer 107
- Loading Paper / Originals 109
- Loading Paper 110
- Cassette 112
- After loading paper 113
- Loading Photo Paper 115
- Loading Envelopes 116
- Load envelopes 117
- Important 118
- Media Types 119
- Page Sizes 120
- Paper Weight 121
- Media Types You Cannot Use 122
- Loading Originals 123
- Open the Document Cover 124
- Caution 125
- Open the Document Tray 126
- Originals You Can Load 128
- Routine Maintenance 129
- Replacing an Ink Tank 130
- Prepare the new ink tank 132
- With Ink Lamps 134
- Are Misaligned: 136
- , and press the 138
- Cleaning the Print Head 142
- Clean the Print Head deeply 144
- Aligning the Print Head 146
- button 147
- (Right) button to input the 147
- Appendix 153
- Immigration papers 154
- Is the Print Head OK? 155
- Is the paper curled? 156
- In this case 157
- Printing 159
- Questions and Answers 160
- Borderless Printing 160
- The Canon IJ Preview 161
- (Layout Print) 161
- DPOF print 161
- Scanning 162
- Starting MP Navigator EX 162
- Printing Documents 163
- Editing Files 163
- Custom Dialog Box 163
- Copying 164
- Special Copy 165
- Sending a FAX 166
- Problems with Scanning 167
- Telephone Problems 168
- How to Use This Manual 169
- Operating the Contents Pane 170
- Printing This Manual 172
- My Manual 173
- Execute print 174
- Click Start Printing 174
- Click Start Searching 175
- Display the topic 177
- Symbols Used in this Document 178
- Trademarks 179
- Printing from a Computer 180
- What Is Easy-PhotoPrint EX? 182
- Important 183
- Printing Photos 184
- Starting Easy-PhotoPrint EX 185
- Selecting a Photo 186
- Selecting the Paper 188
- Page 190 of 997 pagesPrinting 190
- Creating an Album 191
- > Creating an Album > 193
- Click Album from Menu 193
- Page 197 of 997 pagesEditing 197
- Page 198 of 997 pagesEditing 198
- Page 200 of 997 pagesPrinting 200
- Printing Calendars 201
- Select a layout for Design 203
- Page 206 of 997 pagesEditing 206
- Page 207 of 997 pagesEditing 207
- Page 209 of 997 pagesPrinting 209
- Printing Stickers 210
- > Printing Stickers > 212
- Click Stickers from Menu 212
- Page 214 of 997 pagesEditing 214
- Page 216 of 997 pagesPrinting 216
- Printing Layout 217
- Select a layout from Layouts 219
- Page 221 of 997 pagesEditing 221
- Page 223 of 997 pagesPrinting 223
- (Correct/Enhance 225
- Click Exit 226
- Click Red-Eye Correction 228
- Click Face Sharpener 233
- Click Digital Face Smoothing 236
- Click Blemish Remover 238
- Adjusting Images 240
- Correct/Enhance Images Window 242
- Red-Eye Correction 243
- Brightness 244
- Contrast 244
- Show-through Removal 245
- Defaults 245
- Correct/Enhance 245
- Face Brightener 245
- Blemish Remover 246
- C1: Front cover 251
- Photo Print Settings 252
- Printing Vivid Photos 253
- Reducing Photo Noise 254
- Cropping Photos (Photo Print) 255
- > Photo Print Settings 257
- Printing an Index 259
- Printing Photo Information 261
- Saving Photos 262
- Opening Saved Files 263
- Other Settings 264
- Changing Layout 265
- Layout Print 266
- Changing Background 267
- When Image file is Selected 268
- Adding Photos 270
- Swapping Positions of Photos 271
- Replacing Photos 272
- Cropping Photos 274
- Framing Photos 275
- Printing Dates on Photos 276
- Attaching Comments to Photos 277
- Adding Text to Photos 279
- Page 280 of 997 pagesSaving 280
- Setting Holidays 281
- Setting Calendar Display 283
- Various Printing Methods 287
- Printing with Easy Setup 288
- Select the paper size 289
- Select Orientation 289
- Complete the setup 289
- Specify the print sequence 290
- Setting the Stapling Margin 292
- Fit-to-Page Printing 296
- Scaled Printing 298
- Specify a scaling factor 299
- Page Layout Printing 300
- Page Border 301
- Poster Printing 302
- Booklet Printing 305
- Duplex Printing 307
- Set the margin width 308
- Stamp/Background Printing 310
- Select the background 311
- Saving a Stamp Setting 313
- Save the stamp 314
- Click Define Stamp 314
- Click Select Background 316
- Printing an Envelope 319
- Select the paper source 321
- Paper Allocation 322
- Related Topic 323
- Halftoning Method 327
- Set grayscale printing 329
- Specifying Color Correction 330
- Driver Matching 331
- Color Management 332
- Select color correction 333
- Set the other items 334
- Printing with ICC Profiles 335
- For Adobe RGB data: 337
- Adjusting Color Balance 339
- Adjusting Brightness 341
- Adjusting Intensity 343
- Adjusting Contrast 345
- Simulating an Illustration 347
- Smoothing Jagged Outlines 350
- Computer 356
- Updating the MP Drivers 356
- Canon IJ Printer Driver 357
- Maintenance Tab 359
- Canon IJ Status Monitor 360
- Notebook paper 364
- Press the 365
- Making Copies 367
- Setting Items 368
- Reducing or Enlarging a Copy 370
- Using Useful Copy Functions 372
- Settings for Special Copy 374
- Load paper 375
- Collated copy selected 381
- Collated copy not selected 381
- Printing from a Memory Card 387
- Photo optimizer pro 390
- Noise reduction 391
- Face brightener 391
- Use the button to select 393
- Search: 393
- Stop button 395
- Sticker Print 396
- Captured info print 401
- Photo index print 402
- Print all photos 403
- Select the photo to crop 405
- Scanning Images 410
- Before Scanning 412
- Placing Documents 413
- Open the Document Tray 414
- Removing the USB Flash Drive 418
- Show-through* 420
- Machine 421
- PC, then press the 422
- Enabling network scanning 426
- Network Scan Settings 427
- Click OK 428
- Using MP Navigator EX 429
- Navigation Mode Screen 432
- Let's Try Scanning 434
- Scanning Photos and Documents 437
- Click Scan 438
- Save the scanned images 439
- Click Specify 441
- Document Feeder) 443
- Scanning starts 444
- (Enlarge) 453
- (Reduce) 453
- Easy Scanning with One-click 455
- Click the corresponding icon 456
- Start scanning 456
- Searching Images 457
- (Image Correction/ 458
- Remover 462
- Photos: Portrait, Others 470
- Categories 471
- Page 473 of 997 pagesSaving 473
- Page 474 of 997 pagesSaving 474
- Saving as PDF Files 475
- Click Save 476
- Creating/Editing PDF Files 477
- Click Print 481
- Sending via E-mail 484
- Permissions Password 490
- MP Navigator EX Screens 494
- Opens this guide 496
- View & Use Window 497
- PDF Dialog Box 499
- OCR Dialog Box 499
- (Switch Mode) 500
- Show this window at startup 500
- Open Scanner Driver 502
- Jump to Main Menu 502
- Selected Images Area 503
- Document Language 506
- (3) Thumbnail Window 507
- Document Size 511
- Save Dialog Box 514
- Save as PDF file Dialog Box 516
- PDF Settings Dialog Box 518
- Recently Saved Images 523
- Task Button Area 523
- Thumbnail Window 524
- Category name 524
- Create/Edit PDF file Window 526
- Cancels all the changes made 527
- Print Document Dialog Box 528
- Print Photo Dialog Box 531
- Send via E-mail Dialog Box 533
- Adjustment 535
- Correction/Enhancement 536
- Face Sharpener 537
- One-click Mode Screen 539
- > MP Navigator EX Screens 541
- Document Type 541
- Application Settings 544
- Scan Settings Dialog Box 545
- Black and White 546
- Exif Settings Dialog Box 551
- File name 556
- Mail Dialog Box 557
- Preferences Dialog Box 567
- General Tab 568
- Location of Temporary Files 569
- Save to PC 571
- Computer tab 584
- Advanced Mode 587
- Scanning in Basic Mode 589
- Starting from MP Navigator EX 590
- Scanning in Advanced Mode 594
- Scanning in Auto Scan Mode 596
- Feeder) in Advanced Mode 598
- Click Preview 600
- Output Settings 601
- (Scanner Driver) 603
- Set Auto Tone to ON 604
- Reducing dust and scratches 605
- Correcting backlit images 606
- Color Adjustment 607
- Saturation 609
- Color Balance 609
- (Brightness/Contrast) 611
- Adjusting Histogram 613
- Moving the Mid-point Slider 614
- Adjusting Tone Curve 616
- Overexposure (Convex curve) 617
- Setting Threshold 619
- Image Settings 620
- Basic Mode Tab 621
- Adjust cropping frames 623
- Preview Area 625
- Advanced Mode Tab 626
- Input Settings 627
- (Clear) 628
- (Move Image) 628
- (Switch Aspect Ratio) 633
- Data Size 633
- Color Adjustment Buttons 638
- (Tone Curve Settings) 639
- (Threshold) 639
- Auto Scan Mode Tab 641
- Instructions 642
- Scanner Tab 644
- Preview Tab 645
- Scan Tab 647
- Page 648 of 997 pagesScan Tab 648
- Color Settings Tab 649
- Resolution 651
- Adjusting Cropping Frames 652
- File Formats 656
- Color Matching 657
- Other Scanning Methods 661
- Scanning with WIA Driver 662
- Canon (model name) 665
- Picture type 666
- Page 667 of 997 pagesFaxing 667
- Sending Faxes 669
- Coded Speed Dialing 672
- button, then press the 673
- FAX button, then press the 679
- If you selected Group dial: 680
- Dialing) 682
- Broadcasting) 683
- 1. Press the 685
- Reception of Faxes Using ECM 689
- Receiving Faxes 693
- Changing the Print Settings 694
- Memory Reception 698
- Remote Reception 699
- Rejecting Fax Reception 700
- Document Stored in Memory 705
- Printing a Document in Memory 706
- 2. Press the 707
- Deleting a Document in Memory 708
- Summary of Reports and Lists 710
- User's Data List 711
- Rejected Number List 712
- RX Report 714
- Click Send Now 718
- Creating an Address Book 719
- Windows Address Books 720
- Preferences 723
- Click Print or OK 726
- Trimming 732
- Mobilephone 735
- Communication 736
- About transmittable data 737
- button to select 738
- Maintenance 739
- Cleaning Your Machine 740
- Cleaning 741
- > Maintenance > 742
- Cleaning the ADF 744
- Close the Document Tray 745
- Cleaning the Print Heads 750
- Prepare the machine 752
- Load paper in the machine 753
- Execute head alignment 753
- Check the printed pattern 753
- Print a nozzle check pattern 754
- Check the print result 754
- Cleaning Inside the Machine 755
- Handling Precautions 757
- Shipping the Product 758
- Bluetooth Unit 760
- Power lamp, the 761
- Preparation 764
- Installing the MP Drivers 766
- Setting the Printer 767
- Check the device name 768
- Registering the Printer 769
- Click Finish 771
- Deleting the Printer 772
- Printing with Computers 774
- Printing begins 775
- Bluetooth Settings 778
- Setting Bluetooth Printing 779
- Bluetooth Settings Screen 780
- Text LCD 781
- Passkey Screen 781
- Printer Cannot be Registered 785
- Printing Does Not Start 786
- Bluetooth Devices? 787
- Specifications 788
- Plain paper feed settings 793
- FAX settings 794
- Unit name/TEL no. registr 795
- RX ring level 795
- Telephone line type 795
- Color transmission 796
- Fax reception reject 797
- Caller rejection 798
- Print settings 799
- LAN settings 800
- WSD setting 801
- Advanced settings 802
- Mobilephone print setting 804
- Bluetooth settings 805
- PictBridge settings 806
- Language selection 809
- Reset setting 810
- Changing the Print Options 812
- Set the necessary items 813
- Transmit the settings 815
- Managing the Machine Power 816
- Reducing the Machine Noise 817
- If an Error Occurs 821
- Check 1: Press the 823
- Replacing the ink tank is 824
- Press the machine's 825
- Legal-sized paper 828
- LCD Cannot Be Seen At All 830
- Cannot Install the MP Drivers 832
- In other cases: 833
- Hi-Speed USB connection 834
- Check 1 835
- Cannot Print to End of Job 837
- Wrong/White Streaks 839
- Head Deep Cleaning 840
- Lines Are Misaligned 842
- For Plain Paper 844
- (Windows) 845
- Open the Print dialog box 846
- Back of the Paper Is Smudged 848
- Printout 849
- Colors Are Uneven or Streaked 850
- Check 2: Is the paper loaded? 853
- Check 2: Has the ink run out? 854
- Quality setting 855
- Paper Does Not Feed Properly 857
- Printer Driver 859
- Paper Jams 860
- Attach the Rear Cover 861
- Remove the Cassette 861
- Document Jams in the ADF 864
- Turn off the machine 865
- Open the Document Cover 866
- Close the Document Cover 867
- and take the 869
- Incompatible device detected 870
- Check: See 871
- Programs 872
- Changing the setting: 873
- For Windows Users 876
- lamp flashes orange 877
- Cannot Remove a Memory Card 881
- Scanner Does Not Work 883
- Screen Does Not Appear 885
- Check: Specify the scan area 887
- Slow Scanning Speed 890
- Uninstalling the MP Drivers 893
- Software Problems 894
- Scanned Image Does Not Open 898
- MP Navigator EX Problems 899
- Problems with Faxing 904
- Problems Receiving Faxes 905
- ECM transmission 906
- Problems Sending Faxes 908
- Cannot Send a Fax Clearly 909
- Page 911 of 997 pagesFAQs 911
- If you turn off the machine 913
- Scanner Driver Restrictions 915
- General Notes (Fax Driver) 917
- Printing Area 919
- Letter, Legal 921
- Envelopes 922
- Display the print jobs 923
- Delete the print jobs 923
- " is your machine's 931
- Transporting the Machine 932
- In Mac OS X v.10.5.x 935
- Using Easy-PhotoPrint EX 937
- About Solution Menu 941
- About Network Communication 943
- Canon IJ Network Tool 945
- Printers 946
- Canon IJ Network Tool Menus 947
- Click the Wireless LAN tab 949
- Search dialog box 950
- 1. WEP Key 951
- Key Format 952
- Select either ASCII or Hex 952
- How to Set a WEP/WPA/WPA2 Key 952
- Click Change Settings 953
- Click the Wired LAN tab 956
- Click the Admin Password tab 957
- Viewing the Modified Settings 960
- Length** 962
- When using WEP 965
- Select Start and Connect To 967
- Network Tool 973
- Communicate 975
- Cannot Mount the Card Slot 980
- Cannot Use the Card Slot 981
- Navigator EX 982
- Settings on the Computer 983
- Memory Card over Network 985
- Restrictions 987
- Get IP address automatically 988
- Double-click the 989
- lamp of the 990
- Machine Settings on the LCD 990
- Glossary 992
- About Technical Terms 993
- Firewall 994
- Infrastructure 994
- IP Address 994
- IPv4/IPv6 994
- Key Length 995
- Link Quality 995
- Signal Strength 995
- WCN (Windows Connect Now) 996
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