Canon imageCLASS MF4370dn User Manual Page 215
- Page / 246
- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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11-16
Troubleshooting
Error Messages
Message Description Action
PAPER JAM Paper jams have occurred in the machine.
<LIFT PANEL TO OPEN/OPEN TONER COVER>
appears alternately.
Clear the paper jam (See “Clearing Jams,”
on p. 11-2) and reload paper in the paper
cassette or multi-purpose tray. The cover
must be opened and closed to resume the
current job.
PAPER JAM
OPEN REAR COVER
Paper jams have occurred in the machine.
<LIFT PANEL TO OPEN/OPEN TONER COVER>
appears alternately.
Clear the paper jam (See “Clearing Jams,”
on p. 11-2) and reload paper in the paper
cassette or multi-purpose tray. The cover
must be opened and closed to resume the
current job.
PLEASE WAIT This message appears when turning on the
main power switch, or when the machine is
not ready for printing.
Wait until the message disappears.
REMOVE MP PAPER Paper is loaded in the multi-purpose tray. Remove the paper from the multi-purpose
tray. The machine will not print faxes, reports,
or lists when paper is loaded in the multi-
purpose tray. They will be stored in memory.
SET PAPER AGAIN
SET TONER AGAIN
Paper is not loaded properly, or the toner
cartridge is not set.
Load paper properly. (For instructions on how
to load paper in the paper cassette or multi-
purpose tray, see “Loading Paper,” on p. 2-8. )
Set the toner cartridge in the machine (see
“Set Up the Machine,” in the Starter Guide or
“Set Up the Machine,” in the e-Manual).
SYSTEM ERROR
EXXX
A system error has occurred. <XXX> will be
a three-digit code that indicates a particular
type of error.
Turn OFF the main power switch, wait for
more than 5 seconds, then turn it ON again.
If the message persists, turn OFF the main
power switch, disconnect the power cord,
and contact Canon Customer Care Center.
WRONG PASSWORD The memory lock reception password or
system password you entered is incorrect.
Enter the correct password. For details, see
“Receiving Documents in Memory without
Printing Out (Memory Lock Reception),” on
p. 5-40 or “Security,” in the e-Manual.
Error Codes
- Basic Operation Guide 1
- Manuals for the Machine 2
- Copying 3
- Faxing 3
- Printing 3
- Scanning 3
- N e t w o r k 4
- Remote User 4
- Interface 4
- Security 4
- Contents 5
- Contents 7
- Preface 10
- How to Use This Guide 10
- Safety Precautions 11
- Safety Precautions 12
- Safety Precautions 13
- Legal Notices 15
- Legal Notices 16
- Copyright 17
- Third Party Software 17
- Legal Notices 19
- Users in the U.S.A 21
- Users in Canada 23
- Utilisation au Canada 25
- Laser Safety 27
- Laser Safety 27
- Before Using the 28
- Machine 28
- Machine Components 29
- Machine Components 29
- External View (Back) 31
- External View (Back) 31
- Operation Panel 33
- Display (Standby Mode) 35
- TEXT/PHOTO 1 36
- 100% LTR 36
- FaxOnly STANDARD 36
- 12/31/2008 WED 15:50 36
- SCANNING MODE 36
- 1,000 pages 37
- Toner Cartridge 38
- Entering Characters 39
- Entering Characters 40
- Setting the Sleep Mode 41
- Timer Settings 42
- Before Using the Machine 43
- Timer Settings 43
- Documents 46
- Documents Requirements 47
- Documents and Print Media 48
- On the Platen Glass 49
- In the ADF 49
- Placing Documents 50
- In the Paper Cassette 53
- Loading Paper 54
- For MF4350d 55
- In the Multi-Purpose Tray 56
- For the Paper Cassette 59
- For the Multi-Purpose Tray 59
- Registering Destinations 62
- About the Address Book 63
- Erasing One-Touch Keys 66
- TEL NUMBER ENTRY 69
- Press [OK] 73
- Copying 74
- Overview of Copy Functions 75
- Basic Copying Method 77
- Press [Stop/Reset] 78
- Place documents 79
- Press [COPY] 79
- Press [Start] 80
- Adjusting Automatically 81
- Adjusting Automatically 81
- Adjusting Manually 81
- Adjusting Density 82
- Press [Enlarge/Reduce] 83
- Enlarge/Reduce Images 84
- Collating Copies 85
- 2 on 1 Combination 87
- Copying ID Card 89
- 1 to 2-Sided Copying 91
- 2-Sided Copying 92
- Copying 93
- Press and hold [OK] 95
- Printing a Sample Page 96
- Viewing Copy Settings 96
- F a x 98
- Overview of Fax Functions 100
- FaxOnly 102
- FAX/TEL 103
- A n s M o d e 104
- M A N U A L 105
- DRPD 106
- Sending Fax Documents 109
- Sending Fax Documents 110
- <YES> 114
- Specifying a New Fax Number 115
- Using the One-Touch Keys 115
- Specifying Destinations 116
- Adjusting Density 119
- Adjusting Density 120
- Redialing Manually 121
- Changing Standard Mode 125
- Changing Standard Mode 126
- Send Start Speed 126
- Type,” on p. 2-14.) 127
- Setting the Incoming Ring 131
- Remote Reception 133
- Unidentified Senders 136
- Receive Start Speed 136
- Documents in Memory 142
- Printing 144
- Printing 145
- Printer Driver 147
- Scaling Documents 149
- Scaling Documents 150
- Scanning 156
- Scanning 157
- Basic Scanning Operations 159
- N e t w o r k 162
- What is the Network? 163
- Network (MF4370dn Only) 165
- Settings from a 166
- Overview of Remote UI 167
- Starting the Remote UI 169
- Maintenance 172
- Cleaning the Machine 173
- Cleaning the Machine 174
- 9 ADJUST./CLEANING 176
- ■ For MF4370dn 176
- Platen Glass 177
- A D F 178
- When a Message Appears 179
- When a Message Appears 180
- Recycling Used Cartridges 187
- Maintenance 189
- Recycling Used Cartridges 189
- Shipping 190
- Transporting the Machine 193
- Transporting the Machine 194
- For MF4350d 195
- For MF4350d 196
- Troubleshooting 200
- Open the ADF cover 201
- Clearing Jams 202
- For MF4370dn 203
- Troubleshooting 207
- Clearing Jams 207
- Error Messages 214
- Error Codes 215
- Reloading the Paper 217
- Machine Settings 220
- Machine Settings 221
- Setting Menu 223
- Setting Menu 224
- Setting Menu 225
- FAX SETTINGS 226
- ADDRESS BOOK SETTINGS 226
- PRINTER SETTINGS 226
- PRINTER SETTINGS 226
- TIMER SETTINGS 227
- TIMER SETTINGS 227
- ADJUST./CLEANING 227
- REPORT SETTINGS 227
- REPORT SETTINGS 228
- SYSTEM SETTINGS 229
- SYSTEM SETTINGS 229
- Item Settings Applicable Page 237
- * MF4370dn Only 237
- Appendix 238
- General 239
- Specifications 240
- Facsimile 241
- Telephone 241
- Appendix 242
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