Canon PIXMA MP780 User Manual Page 139
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- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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152 Troubleshooting Chapter 13
Problems Installing And Uninstalling
Software
Uninstallation of the MP Drivers takes too long (Windows XP).
Uninstallation was completed, but the [Canon] folder remains in the [Start] menu.
The machine has been printing
continuously over a long period.
If so, the print head will overheat. To protect the print head, printing
will stop temporarily and resume after a period of time. Interrupt
printing when appropriate, turn OFF the machine, and wait at least
15 minutes.
CAUTION
The area around the print head may become extremely hot. Do not
under any circumstances touch it.
You are copying high-resolution
documents such as photographs or
illustrations.
If you are copying high-resolution documents, processing the data
will take time, and copying will appear to have stopped. Wait until
data is processed. If you are copying a document with a large printing
area (with small margins) or are copying multiple sets, copying may
stop to allow the ink time to dry.
Cause Action
Other applications are open. Close all applications including anti-virus software, and reinstall the
software.
The computer has an old version of
the software installed. (Canon
MultiPASS is registered as a
startup item in the Start menu
program.)
Uninstall the old version of the software following the instructions in
the manual of that version, and reinstall the new version.
Cause Action
Other applications, including
anti-virus software, are running in
the background.
Close any open applications (including anti-virus software) before
uninstalling the software.
Cause Action
- Contents 1
- 13 Troubleshooting 3
- 14 Appendix 3
- How To Use This Guide 5
- (2) (3) (4) 6
- Reading The Document 8
- Buttons Used In This Guide 9
- Terms Used In This Guide 9
- The Setup CD-ROM 10
- About The Software Guide 10
- Using The Utility Software 11
- Using The Online Help 11
- Safety Information 12
- CAUTION 14
- Use Of Images 16
- Users In Canada 17
- Introduction 19
- 16 Introduction Chapter 1 20
- Operation Panel 21
- 18 Introduction Chapter 1 22
- PLAIN 23
- 100% LTR NORMAL 23
- 20 Introduction Chapter 1 24
- Document Handling 25
- Using The Platen Glass 26
- Using The ADF 26
- 2 Open the Document Tray 27
- Document Handling Chapter 2 28
- Paper Handling 29
- General Paper Guidelines 30
- Selecting The Paper Source 31
- Loading Paper 32
- Loading Envelopes 33
- 30 Paper Handling Chapter 3 34
- IMPORTANT 37
- 34 Paper Handling Chapter 3 38
- 4.SYSTEM SETTINGS 40
- TWO-SIDED COPY 40
- TWO-SIDED COPY 40
- REAR PG. SAME DIR 40
- Advanced Copy Features 41
- Borderless Copying 42
- Repeating An Image On A Page 43
- 48 Copying Chapter 4 45
- Photo Printing Directly 46
- From A Digital Camera 46
- 1 Turn on the machine 47
- Printing On CD-Rs/ 52
- 3 Open the Inner Cover 1 53
- 8 cm CD-R 54
- Printing On CD-Rs/DVD-Rs 55
- 3 Click (Select Paper) 56
- 5 Click [OK] 56
- 9 Click [OK] 57
- 2 Click (Select Paper) 58
- 4 Click [OK] 59
- 7 Click [OK] 60
- 8 Click [Print] 60
- [Media Type] pop-up menu 61
- After Printing Is Complete 62
- 3 Close the Inner Cover 1 63
- Preparing Your 65
- Machine For Fax 65
- ISDN Connection 66
- Our Ref. 350/PJC/EAC 67
- Information) 68
- Speed Dialling Methods 69
- 9 Press [OK] twice 72
- 11 Press [OK] 72
- Registering Group Dialling 73
- 9 Press [OK] 74
- 10 Press [OK] 74
- 12 Press [OK] 74
- 13 Press [Stop/Reset] 74
- 3 Press [OK] 75
- And Symbols 78
- ACTIVITY REPORT 80
- USER’S DATA LIST 81
- TX REPORT 81
- RX REPORT 82
- Sending Faxes 83
- Before Sending Faxes 84
- Sending Methods 85
- 90 Sending Faxes Chapter 8 86
- (Sequential Broadcasting) 87
- 2 Press [FAX] 88
- How To Use Speed Dialling 89
- Redialling A Busy Number 90
- Documents Stored In Memory 90
- Special Dialling 92
- Sending/Receiving Using ECM 93
- 98 Sending Faxes Chapter 8 94
- Receiving Faxes 95
- Paper Size And Type 96
- Receive Modes 97
- 102 Receiving Faxes Chapter 9 98
- Setting The Receive Mode 100
- Cancelling Receiving 101
- Memory Receiving 101
- 106 Receiving Faxes Chapter 9 102
- Becoming Familiar 103
- With The Software 103
- Software Components 105
- Using The MP Navigator 106
- Uninstalling The MP Navigator 107
- Uninstalling The MP Drivers 108
- Reinstalling 109
- Printing From Your 111
- Computer 111
- Printing Documents 112
- Example: Microsoft Word 113
- Maintenance 115
- Compatible Ink Tanks 116
- Replacing An Ink Tank 116
- 4 Open the Inner Cover 1 117
- 5 Open the Inner Cover 2 117
- 126 Maintenance Chapter 12 118
- Maintaining The Print Head 119
- 128 Maintenance Chapter 12 120
- 4 Press [OK] 121
- Position 122
- 5 Check the printed pattern 123
- 132 Maintenance Chapter 12 124
- 8 Press [OK] 125
- 10 Press [ ] 125
- 134 Maintenance Chapter 12 126
- Cleaning Your Machine 127
- Cleaning The Interior 128
- Cleaning The ADF 130
- Cleaning The Exterior 131
- Cleaning The Roller 131
- Cleaning The Bottom Plate 132
- Removing A Jammed Document 134
- 3 Open the Feeder Cover 135
- Problems Outputting 136
- Paper Curls 138
- Outputting Stops In-Progress 138
- Software 139
- Problems Receiving Faxes 143
- 09/01 2004 WED 15:00 144
- FaxOnly STANDARD 144
- Problems Sending Faxes 146
- Telephone Problems 147
- Problems Scanning 148
- Error No.: 300 Is Displayed 151
- Error No.: 1001 Is Displayed 152
- Error No.: 1002 Is Displayed 152
- Error No.: 1700 Is Displayed 152
- Error No.: 1851 Is Displayed 153
- Error No.: 1856 Is Displayed 153
- Error No.: 2001 Is Displayed 153
- Error No.: 2500 Is Displayed 153
- Correctly 154
- Automatically 154
- When The Alarm Lamp Flashes 154
- LCD Messages 155
- Troubleshooting Chapter 13 163
- Appendix 164
- Settings 165
- Chapter 14 Appendix 179 166
- 180 Appendix Chapter 14 167
- Chapter 14 Appendix 181 168
- 182 Appendix Chapter 14 169
- MODE: Any Mode 170
- Menu: 3. MAINTENANCE 170
- Menu: 4. SYSTEM SETTINGS 170
- 184 Appendix Chapter 14 171
- Settings For Paper Types 172
- 186 Appendix Chapter 14 173
- 188 Appendix Chapter 14 175
- 190 Appendix Chapter 14 177
- Specifications 179
- 194 Appendix Chapter 14 181
- System Requirements 182
- Fax Specifications 183
- Telephone Specifications 184
- Print Specifications 185
- Scan Specifications 185
- Index 199 186
- Index 201 188
- 202 Index 189
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