Canon imagePROGRAF iPF9400S User Manual Page 106
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Cannot load sheets
Cannot load sheets
Cause Corrective Action
The paper source selection is incorrect. Press the Load button and select the paper source.
Paper is not cut straight
Paper is not cut straight
Cause Corrective Action
The paper is bent or curled at the cut position. Straighten out any curling by the edges of the paper.
Paper rises by the ends of the cut position before
it is cut.
Reload the paper correctly.
You are using paper that cannot be cut with the
Cutter Unit.
Specify Manual in Cutting Mode in the Control Panel menu and use scissors or a
cutting tool to cut the roll after printing.
(See "Specifying the Cutting Method for Rolls.") →User's Guide
The Cutter Unit is not installed correctly. Reinstall the Cutter Unit correctly.
(See "Replacing the Cutter Unit.") →P.42
The Cutter Unit blade is worn out. Replace the Cutter Unit.
(See "Replacing the Cutter Unit.") →P.42
Cut Speed is not configured correctly in the Con-
trol Panel menu.
Change the Cut Speed setting in the Control Panel menu.
(See "Menu Structure.") →P.62
During cutting, printed documents fall out at an
angle.
In the Control Panel menu, set Cutting Mode to Eject. Hold documents after printing,
as they are cut.
(See "Specifying the Cutting Method for Rolls.") →User's Guide
Paper is not cut
Paper is not cut
Cause Corrective Action
In the printer driver, No or Print Cut
Guideline is specified in Automatic
Cutting.
Specify Yes in Automatic Cutting in the printer driver.
(See "Page Setup Sheet (Windows).") →User's Guide
(See "Paper Detailed Settings Dialog Box (Mac OS X).") →User's Guide
In the Control Panel menu, Cutting
Mode is set to Eject or Manual.
If the Cutting Mode is Eject, press the Cut button to cut the paper.
If the Cutting Mode is Manual, cut rolls with scissors or the like.
(See "Specifying the Cutting Method for Rolls.") →User's Guide
The Cutter Unit is not installed. Install the Cutter Unit.
(See "Replacing the Cutter Unit.") →P.42
Rolls are not cut when you are using the
Media Take-up Unit.
Either cut the roll paper by pressing the Cut button or lift the Release Lever and cut the roll
with scissors.
(See "Removing Printed Documents from the Media Take-up Unit (Optional).") →User's Guide
The media take-up unit continues rotating
The media take-up unit continues rotating
Cause Corrective Action
There is a foreign object in the path of the Media Take-up Sensor (indicated by
a dotted line).
Remove the foreign object from the Media Take-up
Sensor path. Arrange the Basket Cloth and Basket Rod
so they do not interfere with the Media Take-up Sensor.
Cannot load sheets
iPF9400S
Basic Guide
Troubleshooting Problems Regarding Paper
106
- Basic Guide 1
- Safety Precautions 2
- In an Emergency 3
- Cleaning the Printer 3
- Pacemakers 3
- Moving the Printer 3
- FCC Regulations (U.S.A) 4
- For CA, USA Only 5
- Trademarks 5
- Copyright 5
- Legal Notice 5
- Manuals for this printer 6
- About This User Manual 7
- Handling Paper 9
- Loading Rolls in the Printer 11
- Handling Paper Handling rolls 15
- Handling sheets 18
- Loading Sheets in the Printer 19
- Removing Sheets 21
- Consumables and Maintenance 23
- How to replace an Ink Tank 24
- Confirm the message 24
- Remove the Ink Tank (330 ml) 25
- Remove the Ink Tank (700 ml) 26
- Replacing Ink Tanks 27
- Load the Ink Tank (330 ml) 28
- Load the Ink Tank (700 ml) 30
- Printheads 34
- Replace the Printhead 36
- Replacing the Printhead 37
- Cutter Unit 42
- Replacing the Cutter Unit 43
- Maintenance Cartridge 46
- Replacing the Shaft Cleaner 50
- Printer Parts 57
- Menu Operations 58
- Accessing menus 59
- Specifying menu items 60
- Specifying numerical values 60
- Executing menu commands 61
- Menu Structure 62
- Ink Menu 63
- Job Menu 63
- Set./Adj. Menu 64
- Printer parts 68
- (See "Stand.") 69
- Top Cover (Inside) 70
- Carriage 71
- Ink Tank Cover (Inside) 72
- Printer Relocation 74
- Remove paper 75
- Removing Ink Tanks 76
- Pack the printer 78
- Reinstalling the Printer 80
- Software Installation 84
- Installing the Software 86
- 2. Access the Main pane 89
- Borderless Printing 91
- Enlarged/Reduced Printing 93
- Starting from Adobe Photoshop 94
- Adjusting the Printhead 95
- Adjusting the feed amount 97
- Automatic Banding Adjustment 99
- Troubleshooting 100
- Important 101
- Clearing Jammed Roll Paper 101
- Clearing a Jammed Sheet 103
- Cause Corrective Action 105
- →User's Guide 107
- Printing does not start 108
- Number Dimensions 117
- Cannot print over a network 121
- Installation problems 123
- Other problems 125
- Ink level detection 126
- Releasing ink level detection 126
- Ink Level Detection 127
- Error Message 129
- Messages regarding ink 139
- Paper Reference Guide.) 141
- Messages regarding printheads 144
- Other Messages 149
- Error Message Other Messages 150
- Error Messages 151
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