Canon imagePROGRAF iPF9400S User Manual Page 110
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- Table of contents
- TROUBLESHOOTING
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Problems with the printing quality
Problems with the printing quality
Printing is faint ............................................................................................................................................ 110
Paper rubs against the printhead ............................................................................................................... 110
The edges of the paper are dirty ................................................................................................................ 111
The surface of the paper is dirty ................................................................................................................. 112
The back side of the paper is dirty ............................................................................................................. 112
Immediately after borderless printing, the trailing edge margin is soiled during regular printing
...................................... 113
Printed colors are inaccurate ...................................................................................................................... 113
Banding in different colors occurs .............................................................................................................. 113
Colors in printed images are uneven .......................................................................................................... 114
Image edges are blurred or white banding occurs .................................................................................... 115
Setting the Blue Switch on the Platen ................................................................................................... 115
The contrast becomes uneven during printing ........................................................................................... 118
The length of printed images is inaccurate in the feeding direction .......................................................... 118
Images are printed crooked ....................................................................................................................... 119
Documents are printed in monochrome ..................................................................................................... 119
Line thickness is not uniform ...................................................................................................................... 119
Lines or colors are misaligned .................................................................................................................... 120
Borders appear in borderless printing ....................................................................................................... 120
Printing is faint
Printing is faint
Cause Corrective Action
You may be printing on the wrong side
of the paper.
Print on the printing surface.
The Printhead nozzles are clogged. Print a test pattern to check the nozzles and see if they are clogged.
(See "Checking for Nozzle Clogging.") →User's Guide
Because the printer was left without ink
tanks installed for some time, ink has
become clogged in the ink supply sys-
tem.
After the ink tanks have been installed for 24 hours, run Head Cleaning B from the Control
Panel.
(See "Cleaning the Printhead.") →P.55
Paper is jammed inside the Top Cover. Follow the steps below to remove the jammed piece of paper inside the Top Cover.
1.
Open the Top Cover and make sure the Carriage is not over the Platen.
2.
Remove any scraps of paper inside the Top Cover.
(See "Clearing Jammed Roll Paper.") →P.100
(See "Clearing a Jammed Sheet.") →P.103
3.
Close the Top Cover.
The ink was not dry when paper was
cut.
Specify a longer drying period in the Control Panel menu, in Paper Details > Roll DryingTime.
(See "Menu Settings.") →User's Guide
Printing may be faint if Print Quality in
Advanced Settings in the printer driver
is set to Standard or Fast.
In Advanced Settings of the printer driver, choose Highest quality or High in Print Quality.
Printing in Fast or Standard mode is faster and consumes less ink than in Highest quality or
High modes, but the printing quality is lower.
(See "Giving Priority to Particular Graphic Elements and Colors for Printing.") →User's Guide
You are printing on paper that tends to
generate dust when cut.
In the Control Panel menu, set CutDustReduct. in Paper Details to On.
(See "Reducing Dust from Cutting Rolls.") →User's Guide
Paper rubs against the printhead
Paper rubs against the printhead
Cause Corrective Action
The type of paper specified in the print-
er driver does not match the type loa-
ded in the printer.
Load paper of the same type as you have specified in the printer driver.
(See "Loading Rolls in the Printer.") →P.11
(See "Loading Sheets in the Printer.") →P.18
Make sure the same type of paper is specified in the printer driver as you have loaded in the
printer.
Printing is faint
iPF9400S
Basic Guide
Troubleshooting Problems with the printing quality
110
- Basic Guide 1
- Safety Precautions 2
- In an Emergency 3
- Cleaning the Printer 3
- Pacemakers 3
- Moving the Printer 3
- FCC Regulations (U.S.A) 4
- For CA, USA Only 5
- Trademarks 5
- Copyright 5
- Legal Notice 5
- Manuals for this printer 6
- About This User Manual 7
- Handling Paper 9
- Loading Rolls in the Printer 11
- Handling Paper Handling rolls 15
- Handling sheets 18
- Loading Sheets in the Printer 19
- Removing Sheets 21
- Consumables and Maintenance 23
- How to replace an Ink Tank 24
- Confirm the message 24
- Remove the Ink Tank (330 ml) 25
- Remove the Ink Tank (700 ml) 26
- Replacing Ink Tanks 27
- Load the Ink Tank (330 ml) 28
- Load the Ink Tank (700 ml) 30
- Printheads 34
- Replace the Printhead 36
- Replacing the Printhead 37
- Cutter Unit 42
- Replacing the Cutter Unit 43
- Maintenance Cartridge 46
- Replacing the Shaft Cleaner 50
- Printer Parts 57
- Menu Operations 58
- Accessing menus 59
- Specifying menu items 60
- Specifying numerical values 60
- Executing menu commands 61
- Menu Structure 62
- Ink Menu 63
- Job Menu 63
- Set./Adj. Menu 64
- Printer parts 68
- (See "Stand.") 69
- Top Cover (Inside) 70
- Carriage 71
- Ink Tank Cover (Inside) 72
- Printer Relocation 74
- Remove paper 75
- Removing Ink Tanks 76
- Pack the printer 78
- Reinstalling the Printer 80
- Software Installation 84
- Installing the Software 86
- 2. Access the Main pane 89
- Borderless Printing 91
- Enlarged/Reduced Printing 93
- Starting from Adobe Photoshop 94
- Adjusting the Printhead 95
- Adjusting the feed amount 97
- Automatic Banding Adjustment 99
- Troubleshooting 100
- Important 101
- Clearing Jammed Roll Paper 101
- Clearing a Jammed Sheet 103
- Cause Corrective Action 105
- →User's Guide 107
- Printing does not start 108
- Number Dimensions 117
- Cannot print over a network 121
- Installation problems 123
- Other problems 125
- Ink level detection 126
- Releasing ink level detection 126
- Ink Level Detection 127
- Error Message 129
- Messages regarding ink 139
- Paper Reference Guide.) 141
- Messages regarding printheads 144
- Other Messages 149
- Error Message Other Messages 150
- Error Messages 151
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