Canon imageRUNNER LBP5360 User's Guide download pdf (Page 336)

8-39

Troubleshooting

Message List

<37 CHK PPR TYPE> <Auto Error Skip>

Cause 1 An unavailable paper type is selected.

Remedy 1 The printer continues printing by pressing [Online]. However, printing is

continued with the paper type assumed to be plain paper. If the type of paper

loaded in the multi-purpose tray or paper cassette is not plain paper, you cannot

obtain appropriate printout results.

Remedy 2 Set the paper type to the appropriate one in TRAY PAPER TYPE (See p. 6-27)

or CASSETTE(n) TYPE (n = 1, 2) (See p. 6-29), then print again.

Cause 2 Color printing was performed on transparencies (Transparencies can be printed

only in black and white).

Remedy Set the color mode to "Black and White", then print in black and white.

<38 LOW IMGE QLTY> <Auto Error Skip>

Cause The printer cannot process the data because it is too complicated.

Remedy 1 The printer continues printing by pressing [Online]. In this case, the printer

prints with the image quality level being lowered.

Remedy 2 Perform a soft reset in the RESET menu, set GRADATION LEVEL (See p. 6-35)

in the QUALITY MENU options in the SETUP menu to HIGH 1, and then print

again.

Remedy 3 If you want to print without the image quality level being lowered, install an

optional expansion RAM module, and then print again. (See "Installing RAM,"

on p. 9-15)

<39 SPL MEM.FULL> <Auto Error Skip>

Cause Because spool memory has run out, the printer cannot print.

Remedy 1 The printer continues printing by pressing [Online]. However, the page with

which an error has occurred is not printed.

Remedy 2 Perform a soft reset in the RESET menu, specify the paper size smaller, and

then print again.

Remedy 3 Perform a soft reset in the RESET menu, set GRADATION LEVEL (See p. 6-35)

in the QUALITY MENU options in the SETUP menu to HIGH 1, and then print

again.

Remedy 4 If 2-SIDED PRINT. in the FEEDER MENU options in the SETUP menu is set to

ON, specify OFF, and then print again.

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Canon imageRUNNER LBP5360 User's Guide Page 336