Canon imageRUNNER LBP5360 User's Guide download pdf (Page 354)

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Troubleshooting

When You Cannot Obtain Appropriate Printout Results

Remedy 2 If the message does not disappear even after applying the Remedy 1, contact

your local authorized Canon dealer for servicing.

White streaks appear.

Cause The drum in any of the toner cartridges has deteriorated.

Remedy Replace the toner cartridge with a new one. (See "Replacing Toner Cartridges,"

on p. 7-2)

Printed pages have white specks.

Cause 1 Appropriate paper is not being used.

Remedy Replace the paper with one that can be used and print again. (See "Paper

Requirements," on p. 4-2)

Cause 2 Paper is damp since the paper has been stored in unsuitable condition.

Remedy Replace the paper with new one and print again. (See "Paper Requirements,"

on p. 4-2)

Cause 3 The drum in any of the toner cartridges has deteriorated.

Remedy Replace the toner cartridge with a new one. (See "Replacing Toner Cartridges,"

on p. 7-2)

Residual images appear on the non-printed areas.

Cause 1 Printing paper is inappropriate.

Remedy Change the paper and print again. (See "Paper Requirements," on p. 4-2)

Cause 2 The drum in any of the toner cartridges has deteriorated.

Remedy Replace the toner cartridge with a new one. (See "Replacing Toner Cartridges,"

on p. 7-2)

The overall print result is faint.

Cause 1 The setting for the toner density is not appropriate.

Remedy Adjust DENSITY:"color" (See p. 6-36) in the QUALITY MENU options in the

SETUP menu.

Cause 2 TONER SAVE in the QUALITY MENU options in the SETUP menu is set to ON.

Remedy Set TONER SAVE (See p. 6-35) in the QUALITY MENU options in the SETUP

menu to OFF.

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Canon imageRUNNER LBP5360 User's Guide Page 354

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